Patient Satisfaction in the Orthopedic Surgery Clinic

Sponsor
NYU Langone Health (Other)
Overall Status
Not yet recruiting
CT.gov ID
NCT04343027
Collaborator
(none)
128
2
10

Study Details

Study Description

Brief Summary

Patients in the orthopedic surgery clinic routinely fill out a patient- reported outcome measurement survey prior to their visit. These scores are stored in Epic, but are not routinely reviewed with patients during their office visit. Study subjects will be randomly assigned into one of two groups: those who have their patient- reported outcome measurements reviewed with them by their physician, and those who will not have their patient-reported outcome measurements reviewed during the visit. Following the visit, patients will complete a patient satisfaction survey.

Condition or Disease Intervention/Treatment Phase
  • Behavioral: Review
N/A

Detailed Description

This patient satisfaction survey is a modified version of the Press-Ganey Outpatient Medical Practice 10-question survey. The patient satisfaction survey scores will then be compared between the two groups to quantify the effect of reviewing of patient-reported outcome measurements with patients on their satisfaction with the office visit

Study Design

Study Type:
Interventional
Anticipated Enrollment :
128 participants
Allocation:
Randomized
Intervention Model:
Parallel Assignment
Masking:
Single (Participant)
Primary Purpose:
Other
Official Title:
Patient Satisfaction in the Orthopedic Surgery Clinic
Anticipated Study Start Date :
Aug 1, 2022
Anticipated Primary Completion Date :
Dec 1, 2022
Anticipated Study Completion Date :
Jun 1, 2023

Arms and Interventions

Arm Intervention/Treatment
No Intervention: Standard of care group

Participants who did not have their physicians review their patient-reported outcome measurements with them during the office visit.

Experimental: Consultation group

Participants who had their physicians review their patient-reported outcome measurements reviewed with them during the office visit.

Behavioral: Review
Physicians will review patient-reported outcome measurements with their patients during office visits.

Outcome Measures

Primary Outcome Measures

  1. Change in participants' satisfaction [1 day (Visit 1)]

    Participants' satisfaction will be measured by completing a patient satisfaction survey. This patient satisfaction survey is a modified version of the Press-Ganey Outpatient Medical Practice 10-question survey. The patient satisfaction survey scores will then be compared between the two groups to quantify the effect of reviewing of patient-reported outcome measurements with patients on their satisfaction with the office visit.

Eligibility Criteria

Criteria

Ages Eligible for Study:
18 Years to 100 Years
Sexes Eligible for Study:
All
Accepts Healthy Volunteers:
No
Inclusion Criteria:
  • Adult patients

  • Ages 18 and 100 years

  • Men and women will be included in this study

  • Willing and able to provide consent

  • Able to communicate in English

  • All patients of the Principal Investigator(s) that have an clinic appointment during the study date range will be considered for inclusion in the study

Exclusion Criteria:
  • Patients whose visit is related to workman's compensation, a disability claim, or a "no-fault" case (i.e. a law suit related to personal injury)

  • Patients that do not complete the patient satisfaction survey following their visit

  • Patient with mental disabilities or other handicap that would interfere with their capability of completing the surveys

Contacts and Locations

Locations

No locations specified.

Sponsors and Collaborators

  • NYU Langone Health

Investigators

  • Principal Investigator: Andrew Rokito, MD, NYU Langone Health

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.
Responsible Party:
NYU Langone Health
ClinicalTrials.gov Identifier:
NCT04343027
Other Study ID Numbers:
  • 20-00152
First Posted:
Apr 13, 2020
Last Update Posted:
May 11, 2022
Last Verified:
May 1, 2022
Individual Participant Data (IPD) Sharing Statement:
Yes
Plan to Share IPD:
Yes
Studies a U.S. FDA-regulated Drug Product:
No
Studies a U.S. FDA-regulated Device Product:
No

Study Results

No Results Posted as of May 11, 2022