Quality Assurance Via Telephone Interviews After Cataract Surgery
Study Details
Study Description
Brief Summary
To analyse quality assurance after cataract surgery by assessing discomfort and other symptoms via telephone interviews either in the evening of the day of the surgery or 1 day after surgery versus no additional call after surgery.
| Condition or Disease | Intervention/Treatment | Phase |
|---|---|---|
|
N/A |
Detailed Description
As there is a trend towards shorter hospital stays, an increasing number of patients is leaving the hospital the same day after cataract surgery. There may be questions or complaints after the patients' dismissal after cataract surgery, consequently it might be useful to call patients at the day or one day after surgery in order to ask them about their concerns.
In general, possible complications after cataract surgery are explained to patients already before surgery and patients often receive additional written information. But as patients may still be uncertain whether it would be beneficial to visit a doctor in case of problems, it might be useful to call the patients and if necessary, advise them to see a doctor. During the phone call patients have the opportunity to ask more questions if something still does not seem clear.
For patients who are scheduled for cataract surgery for both eyes, the routine procedure is as follows: if cataract surgery is scheduled for both eyes, in general the surgeries are performed one week apart. Cataract surgery is usually performed under local anaesthesia and the patient can leave the department on the same day. When patients arrive at the department of ophthalmology for the second surgery, doctors evaluate the condition of the eye, operated the week before. After each surgery of each eye patients receive a prescription of topical medication. It is recommended to see the referring ophthalmologist within a week after the procedure. In case of problems or complaints patients are always told to see a doctor immediately. A respective written information is given to the patients.
During this study we plan to call patients, who are scheduled for cataract surgery for both eyes, in the evening of the day of the surgery or one day after the surgery of the first eye and to ask questions about their current condition for quality assessment. When people return for cataract surgery of the second eye, a questionnaire will be handed out to the patients. This questionnaire includes questions concerning problems after surgery of the first eye, visits in outpatint clinics and about their satisfaction with the phone call after the surgery of the first eye.
In this study 200 patients will be included: 100 patients will receive a telephone call (50 in the evening of the day of the surgery, 50 one day after surgery) and 100 patients who will not receive a phone call.
Study Design
Arms and Interventions
| Arm | Intervention/Treatment |
|---|---|
| Experimental: Telephone call Patient will receive a telephone call in the evening of the day of the surgery or one day after surgery |
Other: Telephone Call
Patient will be called in the evening of the day of the surgery or one day after surgery and asked about any complaints
|
| Experimental: No telephone call Patient will not receive a telephone call in the evening of the day of the surgery or one day after surgery |
Other: No telephone call
Patient will not be called in the evening of the day of the surgery or one day after surgery and asked about any complaints
|
Outcome Measures
Primary Outcome Measures
- Number of patients [24 months]
The number of patients in group 1 and group 2 seen at the outpatient clinic between surgery of the first and the second eye will be documented
Secondary Outcome Measures
- Patient's Satisfaction [24 months]
Patient's satisfaction with the telephone call after cataract surgery will be assessed with a question asking the patient if she/ he liked the call (5 answering options: very, a little, I don't know, no, absolutely not)
- Patient's Symptoms [24 months]
Patient's symptoms after cataract surgery will be assessed during the telephone interview and the questionnaire
Eligibility Criteria
Criteria
Inclusion Criteria:
-
men and women aged 18 and older
-
planned cataract surgery of both eyes
-
good knowledge of the german language
Contacts and Locations
Locations
| Site | City | State | Country | Postal Code | |
|---|---|---|---|---|---|
| 1 | Vienna Institute for Research in Ocular Surgery (VIROS), Hanusch Hospital | Vienna | Austria | 1140 |
Sponsors and Collaborators
- Vienna Institute for Research in Ocular Surgery
Investigators
- Principal Investigator: Oliver Findl, MD, Vienna Institute for Research in Ocular Surgery
Study Documents (Full-Text)
None provided.More Information
Publications
None provided.- Cat Tel