Hospice Quality Score Assessment Post Pharmacist Intervention
Study Details
Study Description
Brief Summary
The study aims to investigate the impact of pharmacist delivered interventions on hospice patients quality metric scores.
Condition or Disease | Intervention/Treatment | Phase |
---|---|---|
|
Detailed Description
The objective of this study is evaluate a program at a hospice involving activities designed to improve the site's National Quality Forum (NQF) and Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. These scores are calculated by the hospice using existing patient satisfaction survey scores (HCAHPS). The institution quantifies their compliance with national quality metrics (NQF) and reports this existing data to the pharmacist providing counseling services to their patients. The pharmacist assesses for areas for improvement and provides additional counseling services to improve the continuity and quality of care. The pilot program is scheduled to launch April 2020 and the researchers will look to assess for changes in the NQF scores, HCAHPS scores, and time for their partnering pharmacy to refill the first set of prescriptions.
Study Design
Arms and Interventions
Arm | Intervention/Treatment |
---|---|
Intervention Patients that receive pharmacist-delivered services in the pilot program |
Other: Medication safety review
Implementation of a medication safety review using a clinical decision support system
|
Control Patients that do not receive pharmacist-delivered services in the pilot program |
Other: Medication safety review
Implementation of a medication safety review using a clinical decision support system
|
Outcome Measures
Primary Outcome Measures
- National Quality Forum Score [6 months]
Performance metric used by hospice. Scale 0 - 100 (0=min; 100-high)
- Consumer Assessment of Healthcare Providers and Systems [6 months]
Performance metric used by hospice (0=min; 100-high)
- Time to refill [6 months]
Time to refill prescription from hospice organization (0=min; 100-high)
Eligibility Criteria
Criteria
Inclusion Criteria:
Adult patients who were referred to hospice by a healthcare provider
Exclusion Criteria:
Patients 89 years or older
Contacts and Locations
Locations
Site | City | State | Country | Postal Code | |
---|---|---|---|---|---|
1 | Tabula Rasa HealthCare | Tucson | Arizona | United States | 85701 |
Sponsors and Collaborators
- Tabula Rasa HealthCare
Investigators
- Principal Investigator: Jennifer Bingham, PharmD, Tabula Rasa HealthCare
Study Documents (Full-Text)
None provided.More Information
Publications
None provided.- TRHC_RD_Hospice_2020