Patient Portal Reminder/Recall for Influenza Vaccination in a Health System- RCT 2

Sponsor
University of California, Los Angeles (Other)
Overall Status
Completed
CT.gov ID
NCT04110314
Collaborator
(none)
430,636
1
6
5.5
78960.7

Study Details

Study Description

Brief Summary

This trial is taking place in Los Angeles, CA among patients from primary care practices within the UCLA Health System.

Despite the Advisory Committee on Immunization Practices (ACIP) recommendation in 2010 that all people above 6 months of age should receive an annual flu vaccine, vaccination rates remain low. The investigators will assess the effectiveness of message-framing (gain-framed, loss-framed messages, no messages), as well as the effectiveness of a pre-commitment prompt (pre-commitment prompt, no prompt) asking about a patient's intention to get the influenza vaccination, using a 3 x 2 factorial design.

Condition or Disease Intervention/Treatment Phase
  • Behavioral: Portal Reminders for Influenza Vaccination: Gain-framed
  • Behavioral: Portal Reminders for Influenza Vaccination: Loss-framed
  • Behavioral: Pre-commitment prompt
N/A

Detailed Description

Sub-optimal vaccination rates are a significant problem in the U.S., despite their effectiveness in preventing morbidity and mortality from vaccine-preventable illness. For influenza specifically, annual epidemics of influenza cause substantial morbidity in the U.S. with up to 40,00-80,000 deaths/year and many hospitalizations, emergency and outpatient visits, and significant costs.

Reminder/recall (R/R), sent by phone, mail or other modality, can improve child and adult influenza vaccination rates. However, the majority of pediatric or adult primary care practices to not conduct R/R. Barriers are lack of finances, personnel, and algorithms to identify eligible patients.

A technological breakthrough that might overcome these barriers involves patient portals-- secure, web-based communication systems, embedded within electronic health records (EHRs), for patients and providers to communicate with each other via email and the internet. Portals are used by about half of Americans and half of UCLA patients.

There has been considerable research on how best to communicate about vaccines with families. A number of studies have examined the impact of gain-framed (messages emphasizing the benefits of vaccination) versus loss-framed (messages emphasizing the risks of not getting vaccinated); however, the findings have been inconsistent across studies and by sub-population.

In addition to framing, another potential influence on the decision to vaccinate is pre-commitment. Previous studies suggest that, upon being prompted, indicating an intention to do something increases the likelihood of following through. Therefore, a pre-commitment prompt is being asked of half the participants in each arm to evaluate its impact on influenza vaccination.

The purpose of this randomized controlled trial is to evaluate the impact of gain-framed and loss-framed reminder-recall messages sent via the patient portal, pre-commitment prompts sent via the patient portal, and the interactions between the two type of messages and pre-commitment on influenza vaccination among UCLA Health System's primary care patients aged 6 months and older.

The proposed design of this randomized-controlled trial is a 3 x 2 factorial design.

Standard of care control (no reminder messages, no pre-commitment prompt) No portal messages, pre-commitment prompt Gain-framed portal messages, pre-commitment prompt Gain-framed portal messages, no pre-commitment prompt Loss-framed portal messages, pre-commitment prompt Loss-framed portal messages, no pre-commitment prompt

Hyp 1. Vaccination rates will differ by receipt of no reminders, gain-framed reminders and loss-framed reminders.

1a. Vaccination rates will be higher among patients receiving gain-framed reminders than among patients receiving no reminders.

1b. Vaccination rates will be higher among patients receiving loss-framed reminders than among patients receiving no reminders.

1c. Vaccination rates will be higher among patients receiving gain-framed reminders than among patients receiving loss-framed reminders.

Hyp 2. Vaccination rates will be higher among patients receiving a pre-commitment prompt than among patients not receiving any prompt.

For relevant study arms, the first R/R messages will be sent in October 2019.

Study Design

Study Type:
Interventional
Actual Enrollment :
430636 participants
Allocation:
Randomized
Intervention Model:
Factorial Assignment
Masking:
Single (Participant)
Primary Purpose:
Health Services Research
Official Title:
Improving Influenza Vaccination Delivery Across a Health System by the Electronic Health Records Patient Portal- RCT #2
Actual Study Start Date :
Oct 18, 2019
Actual Primary Completion Date :
Apr 1, 2020
Actual Study Completion Date :
Apr 1, 2020

Arms and Interventions

Arm Intervention/Treatment
Active Comparator: Gain-framed portal reminders + Pre-commitment Prompts

Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season

Behavioral: Portal Reminders for Influenza Vaccination: Gain-framed
Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination.

Behavioral: Pre-commitment prompt
Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination

Active Comparator: Gain-framed portal reminders + No pre-commitment prompt

Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season

Behavioral: Portal Reminders for Influenza Vaccination: Gain-framed
Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination.

Active Comparator: Loss-framed portal reminders + Pre-commitment prompt

Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season

Behavioral: Portal Reminders for Influenza Vaccination: Loss-framed
Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination.

Behavioral: Pre-commitment prompt
Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination

Active Comparator: Loss-framed portal reminders + No pre-commitment prompt

Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season

Behavioral: Portal Reminders for Influenza Vaccination: Loss-framed
Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination.

Active Comparator: No portal reminder + Pre-commitment prompt

Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal but do receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season

Behavioral: Pre-commitment prompt
Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination

No Intervention: No portal reminders + No pre-commitment prompt

Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal and do not receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season

Outcome Measures

Primary Outcome Measures

  1. Receipt of the Annual Influenza Vaccine Among Index Patients. [6 months]

    Receipt of the annual influenza vaccination (between 10/2/19 - 4/1/20) among index patients. Outcomes will be assessed via vaccine data extraction from the electronic health record and external claims and pharmacy data. Index patients will be randomly selected individuals within an included household, eligible for the following groups (<18, 18-64 non-diabetic, 65+ non-diabetic, and 18+ diabetic). One index patient per group may be selected from each household. The index patients must also be an active UCLA Health MyChart user (>= 1 login over the last 12 months from 8/1/19, excluding activity on the user's initial profile activation date). Individuals not affiliated with any primary care practice will be excluded from the primary analysis.

Eligibility Criteria

Criteria

Ages Eligible for Study:
4 Months and Older
Sexes Eligible for Study:
All
Accepts Healthy Volunteers:
No
Inclusion Criteria:
  • A patient within the UCLA Health System identified as a primary care patient per an internal algorithm,
Exclusion Criteria:
  • A patient within the UCLA Health System not identified as a primary care patient per an internal algorithm

Contacts and Locations

Locations

Site City State Country Postal Code
1 University of California LA Los Angeles California United States 99095

Sponsors and Collaborators

  • University of California, Los Angeles

Investigators

  • Principal Investigator: Peter G Szilagyi, MPH, MD, University of California, Los Angeles

Study Documents (Full-Text)

More Information

Publications

None provided.
Responsible Party:
Peter G Szilagyi, MD MPH, Principal Investigator, University of California, Los Angeles
ClinicalTrials.gov Identifier:
NCT04110314
Other Study ID Numbers:
  • R01AI135029
First Posted:
Oct 1, 2019
Last Update Posted:
May 5, 2022
Last Verified:
Apr 1, 2022
Studies a U.S. FDA-regulated Drug Product:
No
Studies a U.S. FDA-regulated Device Product:
No
Keywords provided by Peter G Szilagyi, MD MPH, Principal Investigator, University of California, Los Angeles
Additional relevant MeSH terms:

Study Results

Participant Flow

Recruitment Details
Pre-assignment Detail
Arm/Group Title Gain-framed Portal Reminders + Pre-commitment Prompts Gain-framed Portal Reminders + No Pre-commitment Prompt Loss-framed Portal Reminders + Pre-commitment Prompt Loss-framed Portal Reminders + No Pre-commitment Prompt No Portal Reminder + Pre-commitment Prompt No Portal Reminders + No Pre-commitment Prompt
Arm/Group Description Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Gain-framed: Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination. Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Gain-framed: Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination. Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Loss-framed: Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination. Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Loss-framed: Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination. Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal but do receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal and do not receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season
Period Title: Overall Study
STARTED 71781 71492 72177 71512 71536 72138
Patients Who Met Inclusion 36526 36388 36541 36377 36289 36411
COMPLETED 36526 36388 36541 36377 36289 36411
NOT COMPLETED 35255 35104 35636 35135 35247 35727

Baseline Characteristics

Arm/Group Title Gain-framed Portal Reminders + Pre-commitment Prompts Gain-framed Portal Reminders + No Pre-commitment Prompt Loss-framed Portal Reminders + Pre-commitment Prompt Loss-framed Portal Reminders + No Pre-commitment Prompt No Portal Reminder + Pre-commitment Prompt No Portal Reminders + No Pre-commitment Prompt Total
Arm/Group Description Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Gain-framed: Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination. Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Gain-framed: Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination. Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Loss-framed: Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination. Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Loss-framed: Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination. Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal but do receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal and do not receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Total of all reporting groups
Overall Participants 36526 36388 36541 36377 36289 36411 218532
Age (Count of Participants)
<=18 years
3686
10.1%
3632
10%
3727
10.2%
3610
9.9%
3655
10.1%
3736
10.3%
22046
10.1%
Between 18 and 65 years
26288
72%
26191
72%
26265
71.9%
26170
71.9%
26180
72.1%
26077
71.6%
157171
71.9%
>=65 years
6552
17.9%
6565
18%
6549
17.9%
6597
18.1%
6454
17.8%
6598
18.1%
39315
18%
Sex/Gender, Customized (Count of Participants)
Female Female
21088
57.7%
20881
57.4%
21058
57.6%
21057
57.9%
20947
57.7%
20835
57.2%
125866
57.6%
Male
15437
42.3%
15506
42.6%
15482
42.4%
15319
42.1%
15342
42.3%
15575
42.8%
92661
42.4%
Other
0
0%
0
0%
1
0%
0
0%
0
0%
0
0%
1
0%
Unknown
1
0%
1
0%
0
0%
1
0%
0
0%
1
0%
4
0%
Race/Ethnicity, Customized (Count of Participants)
White
20096
55%
20133
55.3%
20115
55%
20056
55.1%
20401
56.2%
20401
56%
121202
55.5%
Black/African American
1674
4.6%
1666
4.6%
1657
4.5%
1649
4.5%
1727
4.8%
1533
4.2%
9906
4.5%
Asian
3867
10.6%
3789
10.4%
3886
10.6%
3900
10.7%
3715
10.2%
3828
10.5%
22985
10.5%
Other/Unknown
10889
29.8%
10800
29.7%
10883
29.8%
10772
29.6%
10815
29.8%
10649
29.2%
64808
29.7%
Region of Enrollment (participants) [Number]
United States
36526
100%
36388
100%
36541
100%
36377
100%
36289
100%
36411
100%
218532
100%
Insurance Type (Count of Participants)
Private
31307
85.7%
31164
85.6%
31302
85.7%
31129
85.6%
31148
85.8%
31167
85.6%
187217
85.7%
Public
4642
12.7%
4646
12.8%
4671
12.8%
4690
12.9%
4584
12.6%
4675
12.8%
27908
12.8%
Other/UNK
577
1.6%
578
1.6%
568
1.6%
558
1.5%
557
1.5%
569
1.6%
3407
1.6%
Adults with diabetes (Count of Participants)
Count of Participants [Participants]
3660
10%
3644
10%
3663
10%
3485
9.6%
3534
9.7%
3539
9.7%
21525
9.8%

Outcome Measures

1. Primary Outcome
Title Receipt of the Annual Influenza Vaccine Among Index Patients.
Description Receipt of the annual influenza vaccination (between 10/2/19 - 4/1/20) among index patients. Outcomes will be assessed via vaccine data extraction from the electronic health record and external claims and pharmacy data. Index patients will be randomly selected individuals within an included household, eligible for the following groups (<18, 18-64 non-diabetic, 65+ non-diabetic, and 18+ diabetic). One index patient per group may be selected from each household. The index patients must also be an active UCLA Health MyChart user (>= 1 login over the last 12 months from 8/1/19, excluding activity on the user's initial profile activation date). Individuals not affiliated with any primary care practice will be excluded from the primary analysis.
Time Frame 6 months

Outcome Measure Data

Analysis Population Description
Each row represents a combination of intervention conditions in our factorial design. Each column represents patient subpopulations which received different versions of the intervention. The number analyzed in each cell is the number from that column's subpopulation assigned to that row's intervention combination.
Arm/Group Title Young Adults 18-64yr Without Diabetes Older Adults Greater Than or Equal to 65 yr Without Diabetes Adults 18years or Older With Diabetes Children <18y
Arm/Group Description Participants ages 18-64 Without Diabetes Older adults with diabetes greater than or equal to 65 years without diabetes. Adults 18 years or older with Diabetes Participants age <18
Measure Participants 145166 29795 21525 22046
No reminders and no pre-commitment
8804
24.1%
2795
7.7%
2163
5.9%
2123
5.8%
Loss-framed reminders and no pre-commitment
8880
24.3%
2752
7.6%
2077
5.7%
2056
5.7%
Gain-frame reminders and no pre-commitment
8796
24.1%
2772
7.6%
2183
6%
2076
5.7%
No reminders and pre-commitment
8937
24.5%
2757
7.6%
2144
5.9%
2084
5.7%
Loss-frame reminders and pre-commitment
9055
24.8%
2753
7.6%
2220
6.1%
2203
6.1%
Gain-frame reminders and pre-commitment
8883
24.3%
2741
7.5%
2249
6.2%
2168
6%
Statistical Analysis 1
Statistical Analysis Overview Comparison Group Selection Young Adults 18-64yr Without Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.01
Confidence Interval (2-Sided) 95%
1.00 to 1.03
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving a pre-commitment prompt to the arm receiving no pre-commitment prompt.
Statistical Analysis 2
Statistical Analysis Overview Comparison Group Selection Older Adults Greater Than or Equal to 65 yr Without Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.00
Confidence Interval (2-Sided) 95%
0.99 to 1.01
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving a pre-commitment prompt to the arm receiving no pre-commitment prompt.
Statistical Analysis 3
Statistical Analysis Overview Comparison Group Selection Adults 18years or Older With Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.01
Confidence Interval (2-Sided) 95%
0.99 to 1.03
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving a pre-commitment prompt to the arm receiving no pre-commitment prompt.
Statistical Analysis 4
Statistical Analysis Overview Comparison Group Selection Children <18y
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.02
Confidence Interval (2-Sided) 95%
1.00 to 1.04
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving a pre-commitment prompt to the arm receiving no pre-commitment prompt.
Statistical Analysis 5
Statistical Analysis Overview Comparison Group Selection Young Adults 18-64yr Without Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 0.99
Confidence Interval (2-Sided) 95%
0.98 to 1.01
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving gain-framed reminders to the arm receiving no reminders.
Statistical Analysis 6
Statistical Analysis Overview Comparison Group Selection Older Adults Greater Than or Equal to 65 yr Without Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 0.99
Confidence Interval (2-Sided) 0.95%
0.97 to 1.02
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving gain-framed reminders to the arm receiving no reminders.
Statistical Analysis 7
Statistical Analysis Overview Comparison Group Selection Adults 18years or Older With Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 0.99
Confidence Interval (2-Sided) 95%
0.97 to 1.01
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving gain-framed reminders to the arm receiving no reminders.
Statistical Analysis 8
Statistical Analysis Overview Comparison Group Selection Children <18y
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.01
Confidence Interval (2-Sided) 95%
0.98 to 1.05
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving gain-framed reminders to the arm receiving no reminders.
Statistical Analysis 9
Statistical Analysis Overview Comparison Group Selection Young Adults 18-64yr Without Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.01
Confidence Interval (2-Sided) 95%
0.99 to 1.02
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving loss-framed reminders to the arm receiving no reminders.
Statistical Analysis 10
Statistical Analysis Overview Comparison Group Selection Older Adults Greater Than or Equal to 65 yr Without Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.00
Confidence Interval (2-Sided) 95%
0.98 to 1.02
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving loss-framed reminders to the arm receiving no reminders.
Statistical Analysis 11
Statistical Analysis Overview Comparison Group Selection Adults 18years or Older With Diabetes
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 0.99
Confidence Interval (2-Sided) 95%
0.97 to 1.02
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving loss-framed reminders to the arm receiving no reminders.
Statistical Analysis 12
Statistical Analysis Overview Comparison Group Selection Children <18y
Comments
Type of Statistical Test Superiority
Comments
Statistical Test of Hypothesis p-Value
Comments
Method
Comments
Method of Estimation Estimation Parameter Risk Ratio (RR)
Estimated Value 1.02
Confidence Interval (2-Sided) 95%
1.00 to 1.04
Parameter Dispersion Type:
Value:
Estimation Comments These results compare the arm receiving loss-framed reminders to the arm receiving no reminders.

Adverse Events

Time Frame We did not collect information regarding adverse events.
Adverse Event Reporting Description We did not collect adverse event information. We monitored whether reminder recall through the portal was effective at increased influenza vaccination rates. Because influenza vaccination is recommended by the Advisory Committee on Immunization Practices and is part of the U.S. recommended vaccine schedule, we did not collect adverse event data.
Arm/Group Title Gain-framed Portal Reminders + Pre-commitment Prompts Gain-framed Portal Reminders + No Pre-commitment Prompt Loss-framed Portal Reminders + Pre-commitment Prompt Loss-framed Portal Reminders + No Pre-commitment Prompt No Portal Reminder + Pre-commitment Prompt No Portal Reminders + No Pre-commitment Prompt
Arm/Group Description Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Gain-framed: Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination. Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants receive gain-framed reminder/recall messages regarding influenza vaccination via the patient portal and no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Gain-framed: Patients receive gain-framed reminder/recall messages via the patient portal to get an influenza vaccination. Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Loss-framed: Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination. Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants receive loss-framed reminder/recall messages regarding influenza vaccination via the patient portal and a no pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Portal Reminders for Influenza Vaccination: Loss-framed: Patients receive loss-framed reminder/recall messages via the patient portal to get an influenza vaccination. Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal but do receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season Pre-commitment prompt: Patients receive a pre-commitment prompt asking about their intention to get an influenza vaccination Participants do not receive any reminder/recall messages regarding influenza vaccination via the patient portal and do not receive a pre-commitment prompt asking if they plan to receive the influenza vaccine in the upcoming season
All Cause Mortality
Gain-framed Portal Reminders + Pre-commitment Prompts Gain-framed Portal Reminders + No Pre-commitment Prompt Loss-framed Portal Reminders + Pre-commitment Prompt Loss-framed Portal Reminders + No Pre-commitment Prompt No Portal Reminder + Pre-commitment Prompt No Portal Reminders + No Pre-commitment Prompt
Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events
Total 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN)
Serious Adverse Events
Gain-framed Portal Reminders + Pre-commitment Prompts Gain-framed Portal Reminders + No Pre-commitment Prompt Loss-framed Portal Reminders + Pre-commitment Prompt Loss-framed Portal Reminders + No Pre-commitment Prompt No Portal Reminder + Pre-commitment Prompt No Portal Reminders + No Pre-commitment Prompt
Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events
Total 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN)
Other (Not Including Serious) Adverse Events
Gain-framed Portal Reminders + Pre-commitment Prompts Gain-framed Portal Reminders + No Pre-commitment Prompt Loss-framed Portal Reminders + Pre-commitment Prompt Loss-framed Portal Reminders + No Pre-commitment Prompt No Portal Reminder + Pre-commitment Prompt No Portal Reminders + No Pre-commitment Prompt
Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events Affected / at Risk (%) # Events
Total 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN) 0/0 (NaN)

Limitations/Caveats

[Not Specified]

More Information

Certain Agreements

Principal Investigators are NOT employed by the organization sponsoring the study.

There is NOT an agreement between Principal Investigators and the Sponsor (or its agents) that restricts the PI's rights to discuss or publish trial results after the trial is completed.

Results Point of Contact

Name/Title Principal Investigator
Organization UCLA
Phone 310-206-6328
Email pszilagyi@mednet.ucla.edu
Responsible Party:
Peter G Szilagyi, MD MPH, Principal Investigator, University of California, Los Angeles
ClinicalTrials.gov Identifier:
NCT04110314
Other Study ID Numbers:
  • R01AI135029
First Posted:
Oct 1, 2019
Last Update Posted:
May 5, 2022
Last Verified:
Apr 1, 2022