Initial Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Program

Sponsor

Oregon Health and Science University (Other)

Overall Status

Completed

CT.gov ID

NCT00983333

Collaborator

(none)

105

Enrollment

Location

Arms

Duration (Months)

35.1

Patients Per Site Per Month

Study Details

Study Description

Brief Summary

This research focuses on communication practices between patients and health care professionals, like nurses, doctors, or physician assistants. The goal is to help improve communication about heart health issues.

This pilot (or Beta) study is designed to test our ability to recruit an appropriate sample of participants, and determine our ability to deliver and evaluate the effects of a web-based intervention. The investigators hypothesize that exposure to the intervention will result in measurable changes in self-reported knowledge, attitudes and behavior regarding communication between patients and health care professionals.

Participants in this research study are being recruited from the people who currently receive care at the Richmond Family Health Center of the Oregon Health & Science University. People who participate in this study will be between 55 and 70 years old, speak English as their preferred language, and have one of several possible diagnoses related to heart health. These could include, for example, hypertension, diabetes, asthma, or obesity.

Additionally, the investigators are recruiting a small number of health care professionals from the Richmond Family Health Center. Their participation will be similar to but separate from the participation of patients.

All participants will take two web-based surveys. Some participants will use a web-based tool that hopes to help improve communication between health care professionals and patients.

The surveys contain questions that explore the knowledge, attitudes, and behaviors of participants related to heart health and communication between health care professionals and patients.

Data analysis will focus upon identifying any changes that occurred in knowledge, attitudes, or behaviors with respect to health communication after using the web-based tool, as well as learning about what influences the quality and nature of communication between health care professionals and the patients they serve.

Condition or Disease	Intervention/Treatment	Phase
Cardiovascular Disease Cardiovascular Risk Factors	Device: Time to Talk CARDIO website	N/A

Study Design

Study Type:

Interventional

Actual Enrollment :

105 participants

Allocation:

Randomized

Intervention Model:

Parallel Assignment

Masking:

None (Open Label)

Primary Purpose:

Health Services Research

Official Title:

Beta Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Web-based Tool for Improving Communication Between Patients and Health Care Professionals

Study Start Date :

Sep 1, 2009

Actual Primary Completion Date :

Dec 1, 2009

Actual Study Completion Date :

Dec 1, 2009

Arms and Interventions

Arm	Intervention/Treatment
Experimental: Web-based communication tool for health care professionals	Device: Time to Talk CARDIO website This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.
Experimental: Web-based communication training tool for patients	Device: Time to Talk CARDIO website This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.
No Intervention: Usual care for patient participants

Arm

Intervention/Treatment

Experimental: Web-based communication tool for health care professionals

Device: Time to Talk CARDIO website

This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.

Experimental: Web-based communication training tool for patients

Device: Time to Talk CARDIO website

No Intervention: Usual care for patient participants

Outcome Measures

Primary Outcome Measures

Interpersonal communication knowledge, attitudes and behaviors exhibeted by patients and health care professionals during a patient-provider office visit [2 weeks]

Secondary Outcome Measures

Patient and health care professional satisfaction with communication [2 weeks]
Change in patient average blood pressure [6 months]
Change in serum hemoglobin A1c value among patients with diabetes [6 months]
change in average appointment length for health care professionals [6 months]

Eligibility Criteria

Criteria

Ages Eligible for Study:

55 Years to 70 Years

Sexes Eligible for Study:

All

Accepts Healthy Volunteers:

Inclusion Criteria:

Age 55-70 years
English is preferred language
Has one or more chronic cardiovascular-related diagnosis or risk factor
Has an appointment with Primary Care provider within 2 weeks of enrollment

Exclusion Criteria:

Inadequate vision or hearing to complete on-line assessment

Contacts and Locations

Locations

	Site	City	State	Country	Postal Code
1	Richmond Family Health Center at Oregon Health & Science University	Portland	Oregon	United States	97202

Sponsors and Collaborators

Oregon Health and Science University

Investigators

Principal Investigator: Clifford A Coleman, MD, MPH, Oregon Health and Science University
Study Director: Andrew F Pleasant, Ph.D., Canyon Ranch Institute