Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

Sponsor
NYU Langone Health (Other)
Overall Status
Completed
CT.gov ID
NCT03683797
Collaborator
(none)
3,267
1
2
7.3
450

Study Details

Study Description

Brief Summary

NYU Langone Health patients receive a call from a clinical care coordinator after they are discharged from the hospital (within 1-3 days). The current study is testing the efficacy of this program.

Condition or Disease Intervention/Treatment Phase
  • Other: Post-discharge call
N/A

Study Design

Study Type:
Interventional
Actual Enrollment :
3267 participants
Allocation:
Randomized
Intervention Model:
Parallel Assignment
Masking:
Double (Investigator, Outcomes Assessor)
Primary Purpose:
Health Services Research
Official Title:
Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission
Actual Study Start Date :
Aug 13, 2018
Actual Primary Completion Date :
Nov 30, 2018
Actual Study Completion Date :
Mar 22, 2019

Arms and Interventions

Arm Intervention/Treatment
Experimental: Post-discharge call

Patients in this arm will receive a call from a clinical care coordinator after they have been discharged from NYU Langone Health.

Other: Post-discharge call
Patients will receive a call 1-3 days after they were discharged from the hospital to make sure their healthcare needs are being met.

No Intervention: No post-discharge call

Patients in this arm will not receive a call from a clinical care coordinator after they have been discharged from NYU Langone Health.

Outcome Measures

Primary Outcome Measures

  1. Rate of readmission [6 months]

    Number of patients admitted to a hospital within after being discharged from an earlier hospital stay.

Eligibility Criteria

Criteria

Ages Eligible for Study:
N/A and Older
Sexes Eligible for Study:
All
Accepts Healthy Volunteers:
No
Inclusion Criteria:
  • All patients discharged from NYU Langone Health who are eligible to receive a call from a clinical care coordinator after they were discharged from the hospital.
Exclusion Criteria:
  • N/A

Contacts and Locations

Locations

Site City State Country Postal Code
1 New York University School of Medicine New York New York United States 10016

Sponsors and Collaborators

  • NYU Langone Health

Investigators

  • Principal Investigator: Leora Horwitz, MD, MHS, NYU Langone Health

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.
Responsible Party:
NYU Langone Health
ClinicalTrials.gov Identifier:
NCT03683797
Other Study ID Numbers:
  • RCT post-discharge calls
First Posted:
Sep 25, 2018
Last Update Posted:
Jul 20, 2021
Last Verified:
Jul 1, 2021
Studies a U.S. FDA-regulated Drug Product:
No
Studies a U.S. FDA-regulated Device Product:
No

Study Results

No Results Posted as of Jul 20, 2021