AU2: Causes of Nonattendance at Scheduled Outpatient Appointments
Study Details
Study Description
Brief Summary
Our aim was to identify the causes non-attendance at scheduled appointments at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA).
Condition or Disease | Intervention/Treatment | Phase |
---|---|---|
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Detailed Description
Nonattendance at scheduled appointments at outpatient clinics is a common problem in general medical practice, representing a significant cost to the health care system, and resulting in disruption of daily work planning.Nonattendance at medical appointments has consequences not only for doctors (as it requires a greater use of resources and time), but also for patients, because there may be deterioration in the quality of care, and dissatisfaction associated with delays in obtaining a new appointment.
Study Design
Arms and Interventions
Arm | Intervention/Treatment |
---|---|
Control: P Patients who did attend a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) |
|
Case: A Patients who did not attend (A) a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) |
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Control: C Patients who cancelled (C) a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) |
Outcome Measures
Primary Outcome Measures
- Causes of nonattendance [Between the scheduled appointment and 48 hours after]
Patients who did not attend a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
Secondary Outcome Measures
- Causes of cancelation [Between the scheduled appointment and 48 hours after]
Patients who cancelled a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
Eligibility Criteria
Criteria
Inclusion Criteria:
-
Over 17 years
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Adults who attended, did not attend and cancelled a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
Exclusion Criteria:
- Refusal to register or to the informed consent process
Contacts and Locations
Locations
Site | City | State | Country | Postal Code | |
---|---|---|---|---|---|
1 | Hospital Italiano de Buenos Aires | Capital Federal | Argentina | C1181ACH |
Sponsors and Collaborators
- Hospital Italiano de Buenos Aires
Investigators
- Principal Investigator: Diego H Giunta, MD, Hospital Italiano de Buenos Aires (HIBA)
Study Documents (Full-Text)
None provided.More Information
Publications
None provided.- 1978