Resetting the Default: Improving Provider-patient Communication to Reduce Antibiotic Misuse

Sponsor
Children's Mercy Hospital Kansas City (Other)
Overall Status
Completed
CT.gov ID
NCT03037112
Collaborator
Heartland Primary Care of Sunflower Medical Group (Other), Washington University School of Medicine (Other), Patient-Centered Outcomes Research Institute (Other)
1,600
3
2
25.9
533.3
20.6

Study Details

Study Description

Brief Summary

Antibiotic overuse and misuse contributes to the development of antibiotic resistant infections and adverse drug reactions. The majority of all antibiotic prescribing occurs in outpatient settings; most of which are for respiratory illnesses. It is estimated that 50% of these prescriptions are unnecessary. The most important factor that leads to overprescribing is inadequate parent-provider communication. This study will recruit providers and eligible parents of children 1-5 years of age. Parents in both arms will receive identical brief antibiotic education via tablet computers. Providers will be randomized to the parent-provider education or communication skills intervention arm and trained accordingly. Parent data will be collected via a tablet computer RedCap survey administered in the exam room prior and immediately following the child's visit. Additional data will be garnered from the medical record (antibiotic prescribing) and a 2-week follow-up telephone call with parents (re-visits and adverse drug reactions).

Condition or Disease Intervention/Treatment Phase
  • Behavioral: Education
  • Behavioral: Communication Skills
N/A

Detailed Description

Significance: Antibiotic overuse and misuse contribute to the development of antibiotic resistant infections that kill at least 23,000 Americans and cause an additional 2 million infections annually. If left unchecked, antibiotic resistant infections are estimated to cause 10 million deaths worldwide by 2050. Antibiotic associated adverse drug reactions (e.g., rash, diarrhea, nausea, and vomiting) also result in over 140,000 Emergency Department visits annually.

The majority of all antibiotic prescribing occurs in outpatient settings where children receive 49 million prescriptions annually. Over 70% of these are for respiratory infections and nearly 8.5 million of these prescriptions are inappropriate (i.e., either an unnecessary broad-spectrum antibiotic or to treat a viral illness). There are many factors that lead to overprescribing, but chief among them is inadequate parent-provider communication.

Innovation: This study is the first US multi-site randomized controlled trial comparing the effectiveness an education vs. communication skills provider intervention to stimulate high quality parent-provider communication and judicious use of antibiotics.

Approach: 1,600 eligible parents (or caregivers) of children between the ages of 1 and 5 will be enrolled and exposed to one of the interventions based on the provider they see for their visit. English and Spanish speaking parents will be recruited from the Children's Mercy Hospital Primary Care Clinic (CMH PCC) in Kansas City, Missouri and the Heartland Primary Care Clinics in Kansas City, KS and Lenexa, KS. Parents in both arms will receive identical brief negatively behavioral framed antibiotic education via tablet computers. Providers will be randomized to the parent-provider education or communication skills intervention arm and trained accordingly. The primary outcome is rate of inappropriate antibiotic prescribing. Secondary outcomes are parental ratings of shared decision-making and satisfaction, re-visits and adverse drug reactions. Data will be collected via a tablet computer administered RedCap survey administered in the exam room prior and immediately following the child's visit. Additional data will be garnered from the medical record (antibiotic prescribing) and a 2-week follow-up telephone call with parents (re-visits and adverse drug reactions).

Public Health Impact: This study could have significant public health implications and meet the goals outlined in the 2014 Executive Order on Combating Antibiotic Resistance, which seeks to slow the emergence of resistant bacteria and prevent the spread of resistant infections through the judicious and appropriate use of antibiotics.

Study Design

Study Type:
Interventional
Actual Enrollment :
1600 participants
Allocation:
Randomized
Intervention Model:
Parallel Assignment
Masking:
Single (Participant)
Masking Description:
Providers will be randomly assigned to the education or communication skills intervention study arms. Both groups will receive identical training on the appropriate prescribing of antibiotics for ARTIs, but only those in the communication intervention will receive additional training on communication skills. Once providers have been randomized and trained, eligible patients will be enrolled and exposed to one of the interventions based on the provider they see for their visit. Patients will not be informed of their provider's study arm.
Primary Purpose:
Health Services Research
Official Title:
Resetting the Default: Improving Provider-patient Communication to Reduce Antibiotic Misuse
Actual Study Start Date :
Mar 3, 2017
Actual Primary Completion Date :
Mar 20, 2019
Actual Study Completion Date :
Apr 30, 2019

Arms and Interventions

Arm Intervention/Treatment
Active Comparator: Education

All providers will receive identical training on the appropriate prescribing of antibiotics for ARTIs in a 20 minute presentation. Follow up refresher video clips will also be available for all providers to view at their convenience throughout the study. Parents in both arms will receive identical high quality education on the pros and cons of antibiotics and tips for communicating with their provider.

Behavioral: Education
The first intervention is an educational intervention regarding appropriate diagnosis and treatment of common respiratory infections. This education will be delivered in an interactive lecture format for providers with follow up short informational video clips available over the course of the project.

Active Comparator: Communication Skills

Providers randomized to the communication intervention will receive additional training on communication skills in a 40 minute communication skills training session. This training session will include good and bad communication examples, training on positive and negative behavioral framing, and education regarding key drivers of patient satisfaction.

Behavioral: Communication Skills
The second intervention is an education plus communication skills training intervention. This training session will include identical antibiotic education training, good and bad communication examples, training on negative behavioral framing, and education regarding key drivers of patient satisfaction. Additionally providers will be informed of parent's desire for antibiotics rating prior to their consultation with the patient.

Outcome Measures

Primary Outcome Measures

  1. Inappropriate antibiotic use [18 months]

    Patient medical records will be reviewed 2 weeks after the visit to determine the clinical diagnosis and whether or not antibiotics were given. Determination will be made regarding the appropriateness of the diagnosis and prescribing using current clinical practice guidelines.

Secondary Outcome Measures

  1. Revisits [18 months]

    All parents will be called 2 weeks following the initial visit to determine if any revisits to the same office or to another health care facility were made after the initial visit for either clinical worsening or lack of clinical improvement, or due to an adverse drug reaction.

  2. Adverse drug reactions [18 months]

    All parents will be called 2 weeks following the visit to determine if the patient developed an adverse drug reaction to antibiotics.

  3. Shared decision-making [18 months]

    Parents will rate the quality of the shared decision-making using validated survey instruments

  4. Parent Satisfaction with visit [18 months]

    Parents will rate the their satisfaction with the visit using validated measures.

Eligibility Criteria

Criteria

Ages Eligible for Study:
18 Years and Older
Sexes Eligible for Study:
All
Accepts Healthy Volunteers:
Yes

Inclusion Criteria: \

  • Parent or guardian of a child 1-5 years of age with suspected respiratory tract infection who are English or Spanish speaking
Exclusion Criteria:
  • Parents of children who require hospitalization

  • Received antibiotics in the last 30 days

  • Have concurrent bacterial infection, an immune compromising condition or chronic medical condition

Contacts and Locations

Locations

Site City State Country Postal Code
1 Heartland Primary Care Kansas City Kansas United States 66109
2 Heartland Primary Care Lenexa Kansas United States 66227
3 Children's Mercy Pediatric Care Clinic Kansas City Missouri United States 64111

Sponsors and Collaborators

  • Children's Mercy Hospital Kansas City
  • Heartland Primary Care of Sunflower Medical Group
  • Washington University School of Medicine
  • Patient-Centered Outcomes Research Institute

Investigators

  • Principal Investigator: Kathy Goggin, PhD, Childrens Mercy Hospital
  • Principal Investigator: Jason G. Newland, MD, Washington University School of Medicine

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.
Responsible Party:
Kathy Goggin, Ernest L. Glasscock, MD, Chair in Pediatric Education and Research, Children's Mercy Hospital Kansas City
ClinicalTrials.gov Identifier:
NCT03037112
Other Study ID Numbers:
  • PCORI150731759
First Posted:
Jan 31, 2017
Last Update Posted:
Jun 26, 2019
Last Verified:
Jun 1, 2019
Individual Participant Data (IPD) Sharing Statement:
Yes
Plan to Share IPD:
Yes
Studies a U.S. FDA-regulated Drug Product:
No
Studies a U.S. FDA-regulated Device Product:
No

Study Results

No Results Posted as of Jun 26, 2019