Patient-Clinician Communication Skill Training: A Mobile Education Initiative

• Sponsor: Medical College of Wisconsin (Other)
• Overall Status: Not yet recruiting
• CT.gov ID: NCT05100979
• Collaborator: (none)
• Enrollment: 126
• Location: 1
• Arm: 1
• Anticipated Duration (Months): 8
• Patients Per Site Per Month: 15.8

Study Details

Study Description

Brief Summary

This study is a pilot test of The Art of Medicine Series, a smartphone-based educational tool to improve clinician-patient communication. Investigators will enroll clinicians (residents, fellows, attending physicians) and family caregivers (most often parents) from the Children's Wisconsin neonatal intensive care unit (NICU). Participants will then receive a series of links to short, animated videos sent to their phone by text message. Each video teaches best-practice communication techniques such as how patients can prompt teach back and how clinicians can avoid biased phrasing in delivering news. Over the 4-week intervention (the length of resident's rotation), clinicians will receive 15 videos and patients will receive 8 videos. Communication skills of clinicians and patients will be assessed pre and post intervention using validated measures and participants' engagement with the videos will be tracked with software in the website.

Condition or Disease	Intervention/Treatment	Phase
Communication; Patient Engagement	Other: The Art of Medicine Series	N/A

Study Design

• Study Type: Interventional
• Anticipated Enrollment: 126 participants
• Allocation: N/A
• Intervention Model: Single Group Assignment
• Masking: None (Open Label)
• Primary Purpose: Health Services Research
• Official Title: Patient-Clinician Communication Skill Training: A Mobile Education Initiative
• Anticipated Study Start Date: Jul 1, 2022
• Anticipated Primary Completion Date: Dec 31, 2022
• Anticipated Study Completion Date: Feb 28, 2023

Arms and Interventions

Arm	Intervention/Treatment
Experimental: Art of Medicine Series Participants receiving the Art of Medicine Series will be sent text messages throughout the 4 week study intervention period. Each text message contains a link to a short, animated video teaching an evidence-based communication technique.	Other: The Art of Medicine Series; The Art of Medicine Series is a smartphone-based educational tool focused on teaching communication strategies to clinicians and patients.

Outcome Measures

Primary Outcome Measures

1. Clinician communication skills [Assessed at 4 weeks]

   Clinician communication skills are primarily measured using the validated Gap Kalamazoo Communication Skills Self-Assessment.

2. Patient communication skills [Assessed at 4 weeks]

   Patient (family caregiver) communication skills are primarily measured using the • Perceived Self-Efficacy in Patient-Physician Interactions (PEPPI).

Secondary Outcome Measures

1. Participant engagement with videos [Collected at 4 weeks]

   Participant (both clinician and patient) engagement with videos is measured through tracking software on The Art of Medicine Series website.

Eligibility Criteria

Criteria

• Ages Eligible for Study: 18 Years and Older
• Sexes Eligible for Study: All
• Accepts Healthy Volunteers: Yes

Inclusion Criteria:

Inclusion criteria - clinician:

• A resident, fellow, or attending physician

• On Team A rotation in the neonatal intensive care unit (NICU) of Children's Wisconsin.

Inclusion criteria - patient:

• A parent, grandparent, or other identified caregiver of a child on Team A of the NICU at Children's Wisconsin

• Expected to stay in the NICU for a further 3 weeks

• Have not previously participated in the study

• Are 18 years of age or older

• Able to speak and understand English.

Exclusion Criteria:

Contacts and Locations

Locations

	Site	City	State	Country	Postal Code
1	Children's Wisconsin	Milwaukee	Wisconsin	United States	53226

Sponsors and Collaborators

• Medical College of Wisconsin

Investigators

None specified.

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.

• Responsible Party: Mir A Basir, Professor of Pediatrics, Medical College of Wisconsin
• ClinicalTrials.gov Identifier: NCT05100979
• Other Study ID Numbers: PRO00040976
• First Posted: Oct 29, 2021
• Last Update Posted: Oct 29, 2021
• Last Verified: Oct 1, 2021

• Individual Participant Data (IPD) Sharing Statement: No
• Plan to Share IPD: No
• Studies a U.S. FDA-regulated Drug Product: No
• Studies a U.S. FDA-regulated Device Product: No
• Keywords provided by Mir A Basir, Professor of Pediatrics, Medical College of Wisconsin: mobile health; medical education; patient-clinician communication

Study Results

No Results Posted as of Oct 29, 2021