Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

• Sponsor: Universiti Putra Malaysia (Other)
• Overall Status: Completed
• CT.gov ID: NCT04822714
• Collaborator: Public Service Department Malaysia (Other)
• Enrollment: 70
• Location: 1
• Arms: 2
• Actual Duration (Months): 4.9
• Patients Per Site Per Month: 14.2

Study Details

Study Description

Brief Summary

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers.

Condition or Disease	Intervention/Treatment	Phase
Competency-Based Education; Competence	Behavioral: Mobile Career Competencies Intervention	N/A

Detailed Description

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers. In this study, the Social Cognitive Career Theory (SCCT) is adopted as the framework to develop mobile phone-based intervention for career competencies. There is two phases in the study whereby in Phase 1, a qualitative approach developing the components in the career intervention module and mobile phone application features. Phase 2 that evaluates the mobile phone-based career intervention program. Validation will be conducted to meet the objectives of (i) the usability of the mobile communication career intervention application (survey), and (ii) evaluation of the effectiveness of the intervention program for career competencies delivered through mobile phone application (randomized controlled trial). The primary outcome of this study is career competencies. The career competencies score will be compared between participants in the intervention and control group at the baseline, and follow-ups at week four and week 12 respectively, using mixed design ANOVA.

Study Design

• Study Type: Interventional
• Actual Enrollment: 70 participants
• Allocation: Randomized
• Intervention Model: Parallel Assignment
• Intervention Model Description: This study is a single blind, multiple center parallel, randomized control trial (RCT) design incorporate individual treatment to all the participants with the mobile career competencies intervention aim to enhance the career competencies among the participantsThis study is a single blind, multiple center parallel, randomized control trial (RCT) design incorporate individual treatment to all the participants with the mobile career competencies intervention aim to enhance the career competencies among the participants
• Masking: Single (Participant)
• Masking Description: The participants was blinded during the recruitment and allocation via electronic consent format and the intervention conducted through mobile intervention
• Primary Purpose: Treatment
• Official Title: Sequential Exploratory Mixed Method in Developing and Evaluating the Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers
• Actual Study Start Date: Aug 3, 2020
• Actual Primary Completion Date: Dec 23, 2020
• Actual Study Completion Date: Dec 31, 2020

Arms and Interventions

Arm	Intervention/Treatment
Experimental: Mobile Career Competencies Intervention The intervention protocol has five main components and is designed in English language. The first component consists of an educational session. The second component focuses on one's reflection on motivation and qualities. The third component assists users in working out strategies with others. The fourth component prompts users to reflect on and narrate their emerging career stories through goal-setting identification activities. The fifth component includes the government's human resource practices, training programs offered, and policies. The fourth and fifth component require users to reflect on their work exploration and career control career competencies.	Behavioral: Mobile Career Competencies Intervention; Mobile career competencies intervention aim to enhance the career competencies (career behavioral action) among the participants
No Intervention: Waitlist control Waitlist control group attended work and basic training from the organization as usual. They only receive the mobile intervention after the intervention group completing of the intervention.

Outcome Measures

Primary Outcome Measures

1. Effectiveness of Career Competencies [12 weeks]

   assessed by Career Competencies Questionnaire - 1=low career competencies & 5=high career competencies

2. Validation of Mobile Career Competencies Intervention [1 week]

   Assessed by USE Questionnaire - 1 Very Not Useful & 5 Very Useful Usefulness Ease of Use Ease of Learning System Satisfaction

Secondary Outcome Measures

1. Reflection on motivation [12 weeks]

   subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on motivation & 5=high reflection on motivation

2. Reflection on qualities [12 weeks]

   subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on qualities& 5=high reflection on qualities

3. Networking [12 weeks]

   subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low networking & 5=high networking

4. Self-profiling [12 weeks]

   subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low self-profiling & 5=high self-profiling

5. Work exploration [12 weeks]

   subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low work exploration & 5=high work exploration

6. Career control [12 weeks]

   subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low career control & 5=high career control

Eligibility Criteria

Criteria

• Ages Eligible for Study: N/A and Older
• Sexes Eligible for Study: All
• Accepts Healthy Volunteers: Yes

Inclusion Criteria:

• Must be Administrative and Diplomatic Officers (ADO) who use mobile application (Android)

• Must be in Grade 41

• Informed consent obtained

Exclusion Criteria:

• The officer that use IPhone

• The officer that involved in disciplinary issues

Contacts and Locations

Locations

	Site	City	State	Country	Postal Code
1	Public Service Department Malaysia	Putrajaya		Malaysia	62510

Sponsors and Collaborators

• Universiti Putra Malaysia
• Public Service Department Malaysia

Investigators

• Principal Investigator: Hsin Hung Ho, Master, Public Service Department Malaysia

Study Documents (Full-Text)

None provided.

More Information

Publications

• Ho, H. H., Foo, C. N., & Baki, R. (2019). Training but no Training. International Journal of Academic Research in Business & Social Sciences, 9(7), 77-87.
• Hsin Hung, H., & Roziah, M. R. (2019). A Systematic Literature Review on the Competencies fo Public Services. International Conference on Educational Research and Practice 2019 (ICERP 2019), UPM, 57.

• Responsible Party: Ho Hsin Hung, Principal Investigator/ Senior Assistant Secretary, Universiti Putra Malaysia
• ClinicalTrials.gov Identifier: NCT04822714
• Other Study ID Numbers: UPM
• First Posted: Mar 30, 2021
• Last Update Posted: Apr 2, 2021
• Last Verified: Mar 1, 2021

• Individual Participant Data (IPD) Sharing Statement: No
• Plan to Share IPD: No
• Studies a U.S. FDA-regulated Drug Product: No
• Studies a U.S. FDA-regulated Device Product: No
• Keywords provided by Ho Hsin Hung, Principal Investigator/ Senior Assistant Secretary, Universiti Putra Malaysia: career competencies; mobile career intervention; career behavioral action

Study Results

No Results Posted as of Apr 2, 2021