PArTNER: PATient Navigator to rEduce Readmissions

Sponsor
University of Illinois at Chicago (Other)
Overall Status
Completed
CT.gov ID
NCT02114515
Collaborator
Patient-Centered Outcomes Research Institute (Other), Society of Hospital Medicine (Other), COPD Foundation (Other), University of Kentucky (Other), Mended Hearts (Other), American Heart Association (Other), Sickle Cell Disease Association of Illinois (Other), AcademyHealth (Other), The National Association of Social Workers Foundation (Other), Respiratory Health Association (Other), University of Illinois Sickle Cell Patient Council (Other), National Jewish Health (Other), Baystate Medical Center (Other)
1,029
1
2
27
38.1

Study Details

Study Description

Brief Summary

Staying out of the hospital is valued by patients and their caregivers. Their interests converge with those of hospitals now that high 30-day readmission rates for some conditions place hospitals at risk for financial penalties from the Centers for Medicare and Medicaid Services. This study focuses on developing and testing a program that combines a community health worker (lay patient advocate, acting as a "Patient Navigator") and a peer-led telephone support line to improve patient experience during hospital to home transition.

Condition or Disease Intervention/Treatment Phase
  • Behavioral: Hospital usual care
  • Behavioral: Navigator intervention
  • Behavioral: Peer-led telephone support line
N/A

Study Design

Study Type:
Interventional
Actual Enrollment :
1029 participants
Allocation:
Randomized
Intervention Model:
Parallel Assignment
Masking:
Single (Outcomes Assessor)
Primary Purpose:
Health Services Research
Official Title:
PATient Navigator to rEduce Readmissions
Study Start Date :
Jul 1, 2014
Actual Primary Completion Date :
Oct 1, 2016
Actual Study Completion Date :
Oct 1, 2016

Arms and Interventions

Arm Intervention/Treatment
Other: Usual Care

Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge.

Behavioral: Hospital usual care
Written discharge instructions provided to patients prior to hospital discharge.

Experimental: Usual Care + PArTNER

Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.

Behavioral: Hospital usual care
Written discharge instructions provided to patients prior to hospital discharge.

Behavioral: Navigator intervention
A Patient Navigator will provide social support, literacy appropriate education, and act as a conduit between the patient and the patient's medical team

Behavioral: Peer-led telephone support line
The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.

Outcome Measures

Primary Outcome Measures

  1. PROMIS Emotional Distress-Anxiety (v1.0, SF4a) [30 days post discharge]

    Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates improvement. A change equal to 0 indicates no change. A change >0 indicates worsening.

  2. PROMIS Informational Support (v2.0, SF4a) [30 days post discharge]

    Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

Secondary Outcome Measures

  1. PROMIS Emotional Support (v2.0, SF4a) [30 days post discharge]

    Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  2. PROMIS Instrumental Support (v2.0, SF4a) [30 days post discharge]

    Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  3. PROMIS Global Health, Physical (v1.1, SF) [30 days post discharge]

    Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  4. PROMIS Global Health, Mental (v1.1, SF) [30 days post discharge]

    Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  5. PROMIS Emotional Distress-Anxiety (v1.0, SF4a) [60 days post discharge]

    Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates improvement. A change equal to 0 indicates no change. A change >0 indicates worsening.

  6. PROMIS Informational Support (v2.0, SF4a) [60 days post discharge]

    Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  7. PROMIS Emotional Support (v2.0, SF4a) [60 days post discharge]

    Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  8. PROMIS Instrumental Support (v2.0, SF4a) [60 days post discharge]

    Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  9. PROMIS Global Health, Physical (v1.1, SF) [60 days post discharge]

    Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  10. PROMIS Global Health, Mental (v1.1, SF) [60 days post discharge]

    Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.

  11. Death [30 days post discharge]

    Caregiver-reported and confirmed by EHR review

  12. Death [60 days post discharge]

    Caregiver-reported and confirmed by EHR review

  13. Re-hospitalization or Death [30 days post discharge]

    Confirmed by EHR review

  14. Re-hospitalization or Death [60 days post discharge]

    Confirmed by EHR review

  15. ED Visit, Re-hospitalization, or Death [30 days post discharge]

    Confirmed by EHR review

  16. ED Visit, Re-hospitalization, or Death [60 days post discharge]

    Confirmed by EHR review

  17. Outpatient Healthcare Visit [14 days post discharge]

    Self-reported

  18. Outpatient Healthcare Visit [14 days post discharge]

    EHR-reported

Eligibility Criteria

Criteria

Ages Eligible for Study:
18 Years and Older
Sexes Eligible for Study:
All
Accepts Healthy Volunteers:
No
Inclusion Criteria:
  1. Age 18 years or older on date of hospital admission

  2. Hospitalized at the University of Illinois Hospital, Chicago

  3. Admission diagnosis, per treating physician, of pneumonia, COPD, sickle cell disease, heart failure, or myocardial infarction

  4. Receive medical care on an inpatient medical service

Exclusion Criteria:
  1. Unable to understand and speak English

  2. Unable/decline to give informed consent

  3. Previous participant in PArTNER

  4. Planned transfer to another acute care facility

  5. Planned discharge to facility other than home (e.g. long term care facility)

  6. Currently on hospice or plans to discharge home to hospice

  7. Current plans to leave against medical advice

Contacts and Locations

Locations

Site City State Country Postal Code
1 University of Illinois Hospital Chicago Illinois United States 60612

Sponsors and Collaborators

  • University of Illinois at Chicago
  • Patient-Centered Outcomes Research Institute
  • Society of Hospital Medicine
  • COPD Foundation
  • University of Kentucky
  • Mended Hearts
  • American Heart Association
  • Sickle Cell Disease Association of Illinois
  • AcademyHealth
  • The National Association of Social Workers Foundation
  • Respiratory Health Association
  • University of Illinois Sickle Cell Patient Council
  • National Jewish Health
  • Baystate Medical Center

Investigators

  • Principal Investigator: Jerry A Krishnan, MD, PhD, University of Illinois at Chicago
  • Principal Investigator: Elizabeth Calhoun, PhD, University of Arizona
  • Principal Investigator: Mark V. Williams, MD, University of Kentucky

Study Documents (Full-Text)

None provided.

More Information

Additional Information:

Publications

None provided.
Responsible Party:
Jerry Krishnan, Professor of Medicine and Public Health; Associate Vice Chancellor for Population Health Sciences, University of Illinois at Chicago
ClinicalTrials.gov Identifier:
NCT02114515
Other Study ID Numbers:
  • PCORI-IH 1211-4365
First Posted:
Apr 15, 2014
Last Update Posted:
Feb 15, 2019
Last Verified:
Oct 1, 2018
Keywords provided by Jerry Krishnan, Professor of Medicine and Public Health; Associate Vice Chancellor for Population Health Sciences, University of Illinois at Chicago
Additional relevant MeSH terms:

Study Results

Participant Flow

Recruitment Details
Pre-assignment Detail
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Period Title: Overall Study
STARTED 511 518
COMPLETED 378 368
NOT COMPLETED 133 150

Baseline Characteristics

Arm/Group Title Usual Care Usual Care + PArTNER Total
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team. Total of all reporting groups
Overall Participants 511 518 1029
Age (Count of Participants)
<=18 years
0
0%
0
0%
0
0%
Between 18 and 65 years
412
80.6%
423
81.7%
835
81.1%
>=65 years
99
19.4%
95
18.3%
194
18.9%
Age (years) [Mean (Standard Deviation) ]
Mean (Standard Deviation) [years]
49.9
(17.0)
49.8
(16.5)
49.9
(16.8)
Sex: Female, Male (Count of Participants)
Female
290
56.8%
277
53.5%
567
55.1%
Male
221
43.2%
241
46.5%
462
44.9%
Ethnicity (NIH/OMB) (Count of Participants)
Hispanic or Latino
40
7.8%
49
9.5%
89
8.6%
Not Hispanic or Latino
471
92.2%
468
90.3%
939
91.3%
Unknown or Not Reported
0
0%
1
0.2%
1
0.1%
Race (NIH/OMB) (Count of Participants)
American Indian or Alaska Native
1
0.2%
3
0.6%
4
0.4%
Asian
4
0.8%
6
1.2%
10
1%
Native Hawaiian or Other Pacific Islander
0
0%
0
0%
0
0%
Black or African American
424
83%
423
81.7%
847
82.3%
White
62
12.1%
72
13.9%
134
13%
More than one race
7
1.4%
4
0.8%
11
1.1%
Unknown or Not Reported
13
2.5%
10
1.9%
23
2.2%
Region of Enrollment (participants) [Number]
United States
511
100%
518
100%
1029
100%

Outcome Measures

1. Primary Outcome
Title PROMIS Emotional Distress-Anxiety (v1.0, SF4a)
Description Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates improvement. A change equal to 0 indicates no change. A change >0 indicates worsening.
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 406 391
Mean (Standard Error) [T-score]
-0.2
(0.5)
-1.7
(0.5)
2. Primary Outcome
Title PROMIS Informational Support (v2.0, SF4a)
Description Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 405 391
Mean (Standard Error) [T-score]
2.3
(0.6)
2.5
(0.6)
3. Secondary Outcome
Title PROMIS Emotional Support (v2.0, SF4a)
Description Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 401 390
Mean (Standard Error) [T-score]
-0.1
(0.5)
-0.1
(0.5)
4. Secondary Outcome
Title PROMIS Instrumental Support (v2.0, SF4a)
Description Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 403 391
Mean (Standard Error) [T-score]
1.0
(0.5)
0.6
(0.5)
5. Secondary Outcome
Title PROMIS Global Health, Physical (v1.1, SF)
Description Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 408 389
Mean (Standard Error) [T-score]
4.6
(0.4)
4.4
(0.4)
6. Secondary Outcome
Title PROMIS Global Health, Mental (v1.1, SF)
Description Change in T-score from baseline to 30 days post discharge (30 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 408 389
Mean (Standard Error) [T-score]
0.8
(0.4)
0.6
(0.4)
7. Secondary Outcome
Title PROMIS Emotional Distress-Anxiety (v1.0, SF4a)
Description Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates improvement. A change equal to 0 indicates no change. A change >0 indicates worsening.
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 375 365
Mean (Standard Error) [T-score]
0.3
(0.6)
-1.1
(0.6)
8. Secondary Outcome
Title PROMIS Informational Support (v2.0, SF4a)
Description Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 373 363
Mean (Standard Error) [T-score]
1.7
(0.6)
2.0
(0.7)
9. Secondary Outcome
Title PROMIS Emotional Support (v2.0, SF4a)
Description Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 372 363
Mean (Standard Error) [T-score]
0.1
(0.5)
-0.2
(0.5)
10. Secondary Outcome
Title PROMIS Instrumental Support (v2.0, SF4a)
Description Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 374 363
Mean (Standard Error) [T-score]
0.8
(0.5)
1.0
(0.5)
11. Secondary Outcome
Title PROMIS Global Health, Physical (v1.1, SF)
Description Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 372 365
Mean (Standard Error) [T-score]
3.4
(0.5)
3.6
(0.4)
12. Secondary Outcome
Title PROMIS Global Health, Mental (v1.1, SF)
Description Change in T-score from baseline to 60 days post discharge (60 days minus baseline). A change in t-score <0 indicates worsening. A change equal to 0 indicates no change. A change >0 indicates improvement.
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 372 366
Mean (Standard Error) [T-score]
-1.3
(0.5)
01.1
(0.4)
13. Secondary Outcome
Title Death
Description Caregiver-reported and confirmed by EHR review
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 502 497
Count of Participants [Participants]
4
0.8%
7
1.4%
14. Secondary Outcome
Title Death
Description Caregiver-reported and confirmed by EHR review
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 493 488
Count of Participants [Participants]
9
1.8%
9
1.7%
15. Secondary Outcome
Title Re-hospitalization or Death
Description Confirmed by EHR review
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 503 495
Count of Participants [Participants]
100
19.6%
112
21.6%
16. Secondary Outcome
Title Re-hospitalization or Death
Description Confirmed by EHR review
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
[Not Specified]
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 493 487
Count of Participants [Participants]
147
28.8%
159
30.7%
17. Secondary Outcome
Title ED Visit, Re-hospitalization, or Death
Description Confirmed by EHR review
Time Frame 30 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 503 495
Count of Participants [Participants]
156
30.5%
154
29.7%
18. Secondary Outcome
Title ED Visit, Re-hospitalization, or Death
Description Confirmed by EHR review
Time Frame 60 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 494 487
Count of Participants [Participants]
210
41.1%
216
41.7%
19. Secondary Outcome
Title Outpatient Healthcare Visit
Description Self-reported
Time Frame 14 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 405 388
Count of Participants [Participants]
137
26.8%
112
21.6%
20. Secondary Outcome
Title Outpatient Healthcare Visit
Description EHR-reported
Time Frame 14 days post discharge

Outcome Measure Data

Analysis Population Description
Due to missing data, the number of participants analyzed may be less than the numbers provided in the Participant Flow module.
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
Measure Participants 511 507
Count of Participants [Participants]
236
46.2%
232
44.8%

Adverse Events

Time Frame Adverse event data were collected from enrollment through 60 days after hospital discharge.
Adverse Event Reporting Description
Arm/Group Title Usual Care Usual Care + PArTNER
Arm/Group Description Hospital usual care Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Navigator intervention: (Community health worker, peer-led telephone support line, usual care) Hospital usual care: Written discharge instructions provided to patients prior to hospital discharge. Community health worker: The community health worker provides social support, literacy appropriate education, and acts as a conduit between the patient and the patient's medical team Peer-led telephone support line: The peer-led telephone support line will provide social support, peer-to-peer coaching, and facilitate communication with the patient's medical care team.
All Cause Mortality
Usual Care Usual Care + PArTNER
Affected / at Risk (%) # Events Affected / at Risk (%) # Events
Total 12/511 (2.3%) 12/518 (2.3%)
Serious Adverse Events
Usual Care Usual Care + PArTNER
Affected / at Risk (%) # Events Affected / at Risk (%) # Events
Total 12/511 (2.3%) 12/518 (2.3%)
General disorders
All-cause death 12/511 (2.3%) 12/518 (2.3%)
Other (Not Including Serious) Adverse Events
Usual Care Usual Care + PArTNER
Affected / at Risk (%) # Events Affected / at Risk (%) # Events
Total 0/511 (0%) 0/518 (0%)

Limitations/Caveats

No limitations or caveats to report.

More Information

Certain Agreements

Principal Investigators are NOT employed by the organization sponsoring the study.

There is NOT an agreement between Principal Investigators and the Sponsor (or its agents) that restricts the PI's rights to discuss or publish trial results after the trial is completed.

Results Point of Contact

Name/Title Jerry A. Krishnan, MD, PhD
Organization University of Illinois at Chicago
Phone 312-413-3291
Email partner@uic.edu
Responsible Party:
Jerry Krishnan, Professor of Medicine and Public Health; Associate Vice Chancellor for Population Health Sciences, University of Illinois at Chicago
ClinicalTrials.gov Identifier:
NCT02114515
Other Study ID Numbers:
  • PCORI-IH 1211-4365
First Posted:
Apr 15, 2014
Last Update Posted:
Feb 15, 2019
Last Verified:
Oct 1, 2018