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Correlations Between Press Ganey Hospital and Ambulatory Scores for a Neurosurgical Practice

Sponsor
Methodist Health System (Other)
Overall Status
Recruiting
CT.gov ID
NCT05224713
Collaborator
(none)
1,800
Enrollment
1
Location
24
Anticipated Duration (Months)
75.1
Patients Per Site Per Month

Study Details

Study Description

Brief Summary

This will be a retrospective review of MHS neurosurgeon hospital (i.e., Methodist Dallas Medical Center, Methodist Richardson Medical Center, Methodist Charlton Medical Center, and Methodist Mansfield Medical Center) and ambulatory clinics (Methodist Moody Brain and Spine Institute [MBSI]- Dallas, MBSI-Richardson, MBSI-Mansfield, MBSI-Sunnyvale, MBSI-Charlton, MBSI-Grand Prairie, and MBSI-Park Cities) PG HCAHPS survey results received between January 1, 2016 and December 31, 2020.

Condition or Disease Intervention/Treatment Phase

    Detailed Description

    This will be a retrospective review of MHS neurosurgeon hospital (i.e., Methodist Dallas Medical Center, Methodist Richardson Medical Center, Methodist Charlton Medical Center, and Methodist Mansfield Medical Center) and ambulatory clinics (Methodist Moody Brain and Spine Institute [MBSI]- Dallas, MBSI-Richardson, MBSI-Mansfield, MBSI-Sunnyvale, MBSI-Charlton, MBSI-Grand Prairie, and MBSI-Park Cities) PG HCAHPS survey results received between January 1, 2016 and December 31, 2020. Patient electronic medical records will also be reviewed to identify details including: demographics, and chief complaints or indication, and/or procedure details. We anticipate completing this review by September 2021

    Study Design

    Study Type:
    Observational
    Anticipated Enrollment :
    1800 participants
    Observational Model:
    Cohort
    Time Perspective:
    Retrospective
    Official Title:
    Correlations Between Press Ganey Hospital and Ambulatory Scores for a Neurosurgical Practice
    Actual Study Start Date :
    Jun 17, 2021
    Anticipated Primary Completion Date :
    Jun 17, 2023
    Anticipated Study Completion Date :
    Jun 17, 2023

    Outcome Measures

    Primary Outcome Measures

    1. Care provider (CP) overall - section score of CP domains [June 2021 - September 2021]

      includes: friendliness/courtesy of CP; CP explanations of problems/condition; CP concern for questions/worries; CP efforts to include in decisions; CP information about medications; CP instructions for follow-up care; CP spoke using clear language; time CP spent with patient; patients' confidence in CP; and likelihood of recommending CP.

    2. Likelihood to recommend CP to others [June 2021 - September 2021]

      (Single question)

    3. Overall - Mean survey score of all PG ambulatory survey sections [June 2021 - September 2021]

      access overall; billing overall; nurse/assistant overall; CP overall; personal issues overall; and assessment of care overall

    4. Doctors overall - section score of care provider domain [June 2021 - September 2021]

      includes: time physician spent with you; physician's concern for your questions and worries; and how well physician kept you informed

    5. Likelihood of recommending hospital to others [June 2021 - September 2021]

      (single question)

    6. Overall rating of care given at hospital [June 2021 - September 2021]

      (single question)

    7. Overall - mean survey score of all PG hospital survey sections [June 2021 - September 2021]

      includes: personal issue overall; nurses overall; overall assessment; doctors overall; and room overall

    Secondary Outcome Measures

    1. Trends in PG mean score for each survey question, each section, and overall, by year and by de-identified surgeon [June 2021 - September 2021]

      Trends in PG mean score for each survey question, each section, and overall, by year and by de-identified surgeon

    2. Differences by patient demographics [June 2021 - September 2021]

      Differences by patient demographics

    Eligibility Criteria

    Criteria

    Ages Eligible for Study:
    18 Years and Older
    Sexes Eligible for Study:
    All
    Accepts Healthy Volunteers:
    No
    Inclusion Criteria:

    • Age 18 years or older

    • Completed a PG HCAHPS hospital and/or ambulatory survey between January 1, 2016 and December 31, 2020 in relation to a MHS neurosurgeon hospital and/or ambulatory visit

    Exclusion Criteria:

    • Patients not meeting the study inclusion criteria in section 4.1

    Contacts and Locations

    Locations

    Site City State Country Postal Code
    1 Methodist Moody Brain and Spine Institute, Methodist Dallas Medical Center Dallas Texas United States 75203

    Sponsors and Collaborators

    • Methodist Health System

    Investigators

    • Principal Investigator: Richard Meyrat, MD, Methodist

    Study Documents (Full-Text)

    None provided.

    More Information

    Publications

    None provided.
    Responsible Party:
    Methodist Health System
    ClinicalTrials.gov Identifier:
    NCT05224713
    Other Study ID Numbers:
    • 015.MBSI.2021.A
    First Posted:
    Feb 4, 2022
    Last Update Posted:
    Feb 4, 2022
    Last Verified:
    Feb 1, 2022
    Studies a U.S. FDA-regulated Drug Product:
    No
    Studies a U.S. FDA-regulated Device Product:
    No

    Study Results

    No Results Posted as of Feb 4, 2022