Feasibility and Psychometric Properties of Paper vs. Web vs. Automated Telephone Administration of Patient Reported Outcome Surveys

Sponsor

Memorial Sloan Kettering Cancer Center (Other)

Overall Status

Completed

CT.gov ID

NCT01458509

Collaborator

(none)

325

Enrollment

Location

118.9

Actual Duration (Months)

2.7

Patients Per Site Per Month

Study Details

Study Description

Brief Summary

It can be difficult to obtain the perspective of patients who have had bowel surgery. This study is being done because the investigators are trying to find out whether patient-reported outcomes, (results reported to investigators by the patient), on a regular basis, will help the investigators provide better patient care and symptom management.

Therefore, the purpose of this study is to determine if it is possible and if it is useful to their medical care for patients who have had bowel surgery to complete surveys about their symptoms on a regular basis. In this study the surveys are completed from home, by web or by telephone, every month for 6 months. The results of this study will guide the design of large research studies on cancer-related bowel function.

The purpose of this study is to develop a bowel function questionnaire for patients with colorectal cancer. The questionnaire will be used in future clinical trials to assess bowel function.

Condition or Disease	Intervention/Treatment	Phase
Colon Cancer Rectal Cancer	Behavioral: surveys Behavioral: surveys Behavioral: surveys Behavioral: Surveys

Study Design

Study Type:

Observational

Actual Enrollment :

325 participants

Observational Model:

Cohort

Time Perspective:

Prospective

Official Title:

A Comparison of the Feasibility and Psychometric Properties of Paper vs. Web vs. Automated Telephone Administration of Patient Reported Outcome Surveys

Actual Study Start Date :

Oct 11, 2011

Actual Primary Completion Date :

Sep 8, 2021

Actual Study Completion Date :

Sep 8, 2021

Arms and Interventions

Arm	Intervention/Treatment
IVRS ( interactive voice response system) EASP Telephone Group with Nurse Intervention	Behavioral: surveys IVRS: An interactive voice response system (IVRS) is an automated telephone platform. The IVRS system will allow the participant to complete the survey when they receive the call and/or to call the system within the survey window to complete the survey. In each group, administration of a survey including the BFI, PRO-CTCAE sexual function items, and QOL LASA and in each group, the survey will be conducted once a month over a six-month period. The intervention will be an email alert to study personnel (EASP). Patients randomized to EASP will receive a phone call if their bowel function by the clinical office nurse if the study personnel determine that the patient's BFI, as reported on the monthly survey, is less than 53 (lowest quartile scores). Interventions that may occur include dietary and/or medication advice at the discretion of the office staff.
Web EASP Web Group with Nurse Intervention	Behavioral: surveys Web: Study participants will be sent an email containing a link to the web survey. The participants will click on the link and complete the survey. Study participants may also login to the web survey independent of the link received via email. In each group, administration of a survey including the BFI, PRO-CTCAE sexual function items, and QOL LASA and in each group, the survey will be conducted once a month over a six-month period. Patients randomized to EASP will receive a phone call if their bowel function by the clinical office nurse if the study personnel determine that the patient's BFI, as reported on the monthly survey, is less than 53 (lowest quartile scores). Interventions that may occur include dietary and/or medication advice at the discretion of the office staff.
IVRS ( interactive voice response system) No EASP Telephone Group without nurse intervention	Behavioral: surveys IVRS: An interactive voice response system (IVRS) is an automated telephone platform. The IVRS system will allow the participant to complete the survey when they receive the call and/or to call the system within the survey window to complete the survey. In each group, administration of a survey including the BFI, PRO-CTCAE sexual function items, and QOL LASA and in each group, the survey will be conducted once a month over a six-month period. This group will not get a phone call.
Web No EASP Web Group without nurse intervention	Behavioral: Surveys Web: Study participants will be sent an email containing a link to the web survey. The participants will click on the link and complete the survey. Study participants may also login to the web survey independent of the link received via email. In each group, administration of a survey including the BFI, PRO-CTCAE sexual function items, and QOL LASA and in each group, the survey will be conducted once a month over a six-month period. This group will not receive a phone call.

Outcome Measures

Primary Outcome Measures

clinically useful to collect patient-reported data [6 months]
using electronic methods (interactive voice response system (IVRS) or web interface)
feasibility of electronic PRO assessment [2 years]
we define feasibility as being the completion of 4/6 surveys. A complete survey is defined as having responses to 17/24 items (70%) on the survey. The administration mode will be deemed feasible if >=70% of patients complete 4/6 surveys.

Secondary Outcome Measures

psychometric equivalence [2 years]
Relevant in colorectal cancer trials via three different modes of administration: Web, IVRS, paper. The primary interest is the psychometric properties of the total score and subscale scores of the BFI, however individual items scores will be examined as well.
problems people experience [2 years]
With bowel function, bladder function, and sexual function over the course of treatment for rectal cancer and to identify the types of information that would be helpful to future patients. Patients who were enrolled in Aim 1 will be asked to participate in a 30-45 minute telephone interview. A total of 20 interviews will be conducted.

Eligibility Criteria

Criteria

Ages Eligible for Study:

18 Years and Older

Sexes Eligible for Study:

All

Accepts Healthy Volunteers:

Inclusion Criteria:

Aim 1:

Stage I-III rectal cancer
Post sphincter preserving surgery with restoration of bowel continuity within last 4-6 weeks at MSKCC.
Access to web and email from home
Web avidity (≥2 uses of email/week)
Able to read and write in English
Age ≥ 18

Aim 2:

Stage I-III colon and rectal cancer
Post surgical resection of primary tumor at MSKCC
Access to web and email from home
Web avidity (≥2 uses of email/week)
Able to read and write in English
Age ≥ 18

Exclusion Criteria:

Aim 1:

Metastatic disease - Auditory, visual or motor impairment that would preclude ability to use telephone and/or computer.
Stoma
Participated in Aim 2
Definitive SPS = Transanal Excision (TAE) or Transanal Endoscopic Microsurgery (TEM)