Online Peri-operative Education Program for Patients Undergoing Major Head & Neck Surgery
Study Details
Study Description
Brief Summary
This phase of the project will evaluate the utility and efficacy of a personalized online patient education platform developed from efforts in Phase 1 in 1) increasing patients' and caregivers' pre- and post-operative preparedness and satisfaction, and 2) reducing readmission, ED/Urgent care/unplanned clinic visits and telephone calls to clinic staff.
| Condition or Disease | Intervention/Treatment | Phase |
|---|---|---|
|
N/A |
Study Design
Arms and Interventions
| Arm | Intervention/Treatment |
|---|---|
| Experimental: CareOrbit Patients will be assigned a username and password to access their CareOrbit account via the internet (caregivers will use the same account information). These patients may designate up to 3 additional individuals who will be participating in the patient's postoperative care to receive the link along with a unique username and password via email. All patients will additionally receive standard pre- and post-operative instructions and care. This will include verbal education by the surgeons at their pre-operative visits. Patient questionnaires will be distributed at the first and second post-operative visits (typically 1-2 weeks after discharge and 3 months after post-operative clinic visit). At 30 days following discharge, the patients' medical records will be reviewed by the study team to assess for the primary or secondary outcomes. Patients will be contacted by telephone to inquire about ED/UC visits outside of the BJC system. |
Other: CareOrbit
CareOrbit is a third-party organization that provides a HIPAA-compliant, patient-centered digital engagement platform that helps create, organize, and update content to educate and serve the patient and caregivers through their entire treatment journey.
|
Outcome Measures
Primary Outcome Measures
- 30-day readmission [At Day 30]
Secondary Outcome Measures
- Number of emergency room/urgent care visits [Through 3 months post-operative]
- Number of unplanned clinic visits [Through 3 months post-operative]
- Number of telephone calls/electronic messages to clinic staff [Through 3 months post-operative]
- Satisfaction of education [At pre-operative visit, 2 weeks post-operative, and 3 months post-operative]
Participants will complete a survey asking satisfaction of the educational material. Answers range from 1=excellent to 5=poor. A higher score indicates a higher level of satisfaction.
- Preparedness for head and neck surgery and post-operative care [At pre-operative visit, 2 weeks post-operative, and 3 months post-operative]
Participants will complete a survey asking satisfaction of the educational material. Answers range from 1=excellent to 5=poor. A higher score indicates a higher level of preparedness.
Eligibility Criteria
Criteria
Inclusion Criteria:
-
18 years of age or older
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Have had or are undergoing free flap surgery and/or total laryngetomy
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Have internet access
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English speaking
Exclusion Criteria:
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Younger than 18 years of age
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No internet access
-
Non-English speaking
Contacts and Locations
Locations
| Site | City | State | Country | Postal Code | |
|---|---|---|---|---|---|
| 1 | Washington University School of Medicine | Saint Louis | Missouri | United States | 63110 |
Sponsors and Collaborators
- Washington University School of Medicine
- The Foundation for Barnes-Jewish Hospital
Investigators
- Principal Investigator: Jason Rich, M.D., Washington University School of Medicine
Study Documents (Full-Text)
None provided.More Information
Publications
None provided.- 201909127