Turkish Version of Telehealth Satisfaction Survey (TeSS)

• Sponsor: Mustafa Kemal University (Other)
• Overall Status: Recruiting
• CT.gov ID: NCT04802499
• Collaborator: (none)
• Enrollment: 150
• Location: 1
• Anticipated Duration (Months): 15
• Patients Per Site Per Month: 10

Study Details

Study Description

Brief Summary

The Turkish validity and reliability of the scale, which was created to evaluate the satisfaction of individuals, caregivers, and coordinator providing telerehabilitation services within the scope of telehealth, will be investigated.

Condition or Disease	Intervention/Treatment	Phase
Healthy; Health, Subjective; Health Knowledge, Attitudes, Practice	Procedure: Turkish Reliability and Validity of TESS

Detailed Description

The telehealth satisfaction survey (TeSS) has been developed according to expectations, taking into account a device previously used in telehealth studies in Saskatchewan. The scale was initially used as part of a national study to evaluate the use of telehealth practices in improving professional access by residents of isolated Northern First Nations communities.The scale designed for telehealth services has been developed in English. Validity and reliability studies have been carried out by being translated into various languages. The Turkish validity and reliability study of the scale, originally in English, has not been conducted before.

Study Design

• Study Type: Observational [Patient Registry]
• Anticipated Enrollment: 150 participants
• Observational Model: Ecologic or Community
• Time Perspective: Prospective
• Official Title: Investigation of the Validity and Reliability of the Turkish Version of Telehealth Satisfaction Survey (TeSS)
• Actual Study Start Date: Mar 12, 2021
• Anticipated Primary Completion Date: May 12, 2022
• Anticipated Study Completion Date: Jun 12, 2022

Arms and Interventions

Arm	Intervention/Treatment
persons who using telehealth (patients) patients who have received telehealth	Procedure: Turkish Reliability and Validity of TESS; Translation and cultural adaptation of the scale will be designed according to the appropriate procedure. Turkish data will be uploaded in the online online method. The scale will be communicated online to those who have received telerehabilitation services, caregivers and healthcare professionals who have applied it. The reliability of the questionnaire will be made by test-retest and internal consistency analysis. Volunteers will be asked to answer the questionnaire online after 5 days. After two weeks, the participants will be asked to answer the questionnaire again with the same method online with 5 days intervals. After all data are collected, validity analysis will be performed
caregivers family member of the patients who recieved telehealth	Procedure: Turkish Reliability and Validity of TESS; Translation and cultural adaptation of the scale will be designed according to the appropriate procedure. Turkish data will be uploaded in the online online method. The scale will be communicated online to those who have received telerehabilitation services, caregivers and healthcare professionals who have applied it. The reliability of the questionnaire will be made by test-retest and internal consistency analysis. Volunteers will be asked to answer the questionnaire online after 5 days. After two weeks, the participants will be asked to answer the questionnaire again with the same method online with 5 days intervals. After all data are collected, validity analysis will be performed
health professions persons who use the telehealth.	Procedure: Turkish Reliability and Validity of TESS; Translation and cultural adaptation of the scale will be designed according to the appropriate procedure. Turkish data will be uploaded in the online online method. The scale will be communicated online to those who have received telerehabilitation services, caregivers and healthcare professionals who have applied it. The reliability of the questionnaire will be made by test-retest and internal consistency analysis. Volunteers will be asked to answer the questionnaire online after 5 days. After two weeks, the participants will be asked to answer the questionnaire again with the same method online with 5 days intervals. After all data are collected, validity analysis will be performed

Outcome Measures

Primary Outcome Measures

1. Turkish Reliability and Validity of TESS (telehealth Satisfaction Survey) for patients, caregivers and health professional who use telehealth [March 2021-April 2022]

   validation and reliability of survey in Turkish

Eligibility Criteria

Criteria

• Ages Eligible for Study: N/A and Older
• Sexes Eligible for Study: All
• Accepts Healthy Volunteers: Yes

Inclusion Criteria:

• Men and woman who used telehealth

Exclusion Criteria:

• Individuals who have the poor cooperation Mini-Mental State Exam scores of under 23

Contacts and Locations

Locations

	Site	City	State	Country	Postal Code
1	Hatay Mustafa Kemal University	Hatay	Merkez	Turkey	31010

Sponsors and Collaborators

• Mustafa Kemal University

Investigators

• Study Director: Irem Huzmeli, PhD, Mustafa Kemal University

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.

• Responsible Party: Irem Hüzmeli, Phd lecturer, Mustafa Kemal University
• ClinicalTrials.gov Identifier: NCT04802499
• Other Study ID Numbers: HatayMKU
• First Posted: Mar 17, 2021
• Last Update Posted: Mar 18, 2021
• Last Verified: Mar 1, 2021

• Individual Participant Data (IPD) Sharing Statement: No
• Plan to Share IPD: No
• Studies a U.S. FDA-regulated Drug Product: No
• Studies a U.S. FDA-regulated Device Product: No
• Keywords provided by Irem Hüzmeli, Phd lecturer, Mustafa Kemal University: telehealth; satisfication; telerehabilitation

Study Results

No Results Posted as of Mar 18, 2021