Postcards to Improve Remote Monitoring Adherence Among Veterans

Sponsor
US Department of Veterans Affairs (U.S. Fed)
Overall Status
Completed
CT.gov ID
NCT06068699
Collaborator
(none)
6,351
1
2
21.9
289.4

Study Details

Study Description

Brief Summary

We tested the effect of informational postcards on improving remote monitoring adherence among Veterans with pacemakers and implantable cardioverter-defibrillators in a stepped-wedge randomized controlled trial.

Condition or Disease Intervention/Treatment Phase
  • Other: Postcard
N/A

Detailed Description

Objective: To test the effect of informational postcards on remote monitoring adherence among Veterans with pacemakers and implantable cardioverter-defibrillators (ICDs).

Design/Patients: Stepped-wedge randomized controlled trial among Veterans with pacemakers and ICDs.

Intervention: In wave 1, Veterans who had sent at least 1 transmission within the past 2 years but had become non-adherent were randomly assigned to receive a postcard or no postcard. Those receiving postcards were randomized to 1 of 2 messages: 1) a "warning" postcard describing risks of non-adherence or 2) an "encouraging" postcard describing benefits of adherence. In wave 2, Veterans who had either not received a postcard in wave 1 or had since become non-adherent were mailed a postcard (again, randomized to 1 of 2 messages). Patients who did not send a remote monitoring transmission within 1 month were mailed a second, identical postcard.

Main Measures: Proportion of patients who sent a transmission within 70 days.

Study Design

Study Type:
Interventional
Actual Enrollment :
6351 participants
Allocation:
Randomized
Intervention Model:
Sequential Assignment
Intervention Model Description:
This was a stepped-wedge randomized controlled trial with two waves. In wave 1, Veterans who had sent at least 1 transmission within the past 2 years but had become non-adherent were randomly assigned to receive a postcard or no postcard. Those receiving postcards were randomized to 1 of 2 messages: 1) a "warning" postcard describing risks of non-adherence or 2) an "encouraging" postcard describing benefits of adherence. In wave 2, Veterans who had either not received a postcard in wave 1 or had since become non-adherent were mailed a postcard (again, randomized to 1 of 2 messages). Patients who did not send a RM transmission within 1 month were mailed a second, identical postcard.This was a stepped-wedge randomized controlled trial with two waves. In wave 1, Veterans who had sent at least 1 transmission within the past 2 years but had become non-adherent were randomly assigned to receive a postcard or no postcard. Those receiving postcards were randomized to 1 of 2 messages: 1) a "warning" postcard describing risks of non-adherence or 2) an "encouraging" postcard describing benefits of adherence. In wave 2, Veterans who had either not received a postcard in wave 1 or had since become non-adherent were mailed a postcard (again, randomized to 1 of 2 messages). Patients who did not send a RM transmission within 1 month were mailed a second, identical postcard.
Masking:
Single (Investigator)
Primary Purpose:
Health Services Research
Official Title:
Informational Postcards to Improve Remote Monitoring Among Veterans With Pacemakers and Implantable Cardioverter-Defibrillators
Actual Study Start Date :
May 1, 2020
Actual Primary Completion Date :
Dec 31, 2021
Actual Study Completion Date :
Feb 28, 2022

Arms and Interventions

Arm Intervention/Treatment
Experimental: Postcards

Participants who received a postcard.

Other: Postcard
Participants received a postcard asking them to address non-adherence to remote monitoring.

No Intervention: Controls

Participants did not receive a postcard (usual care).

Outcome Measures

Primary Outcome Measures

  1. Remote monitoring transmission [70 days]

    Proportion of patients who sent a transmission within 70 days

Secondary Outcome Measures

  1. Transmission after first postcard [70 days]

    Proportion of patients who sent a transmission after the first postcard

Eligibility Criteria

Criteria

Ages Eligible for Study:
N/A and Older
Sexes Eligible for Study:
All
Accepts Healthy Volunteers:
No
Inclusion Criteria:
  • Veteran patients with wireless RM-capable pacemakers and ICDs followed by the VA National Cardiac Device Surveillance Program (VANCDSP)

  • Sent at least 1 remote transmission within the past 2 years but had become non-adherent (defined as missing their last scheduled transmission by at least 10 days)

Exclusion Criteria:
  • Veteran patients without a wireless RM-capable device

  • Had not sent a remote transmission in the past 2 years

Contacts and Locations

Locations

Site City State Country Postal Code
1 San Francisco VA Medical Center San Francisco California United States 94121

Sponsors and Collaborators

  • US Department of Veterans Affairs

Investigators

None specified.

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.
Responsible Party:
Sanket Dhruva, MD, MHS, Staff Physician, San Francisco VA Health Care System
ClinicalTrials.gov Identifier:
NCT06068699
Other Study ID Numbers:
  • VANCDSP QUERI Postcards
First Posted:
Oct 5, 2023
Last Update Posted:
Oct 5, 2023
Last Verified:
Sep 1, 2023
Individual Participant Data (IPD) Sharing Statement:
No
Plan to Share IPD:
No
Studies a U.S. FDA-regulated Drug Product:
No
Studies a U.S. FDA-regulated Device Product:
No

Study Results

No Results Posted as of Oct 5, 2023