The Impact of Nurses' Emotional Labor on Job Satisfaction and Burnout
Study Details
Study Description
Brief Summary
Emotional labor is one of the bases that organizations earn profits. Nursing care needs high emotional labor to offer health care to patients. Among health carers that emphasize a lot on emotional labor, nurses are especially required to include emotional labor as very important parts of their jobs.
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Detailed Description
This study intends to investigate the association among emotional labor, job satisfaction, and burnout. Furthermore, the moderating effect of job stress , job involvement and emotional intelligence will be studied. The study population includes all nurses (N=18,446) of Taiwan's medical centers. Of which, 20% of randomly selected six medical centers will be delivered a questionnaire in order to further analyze the association of study variables.
The level of emotional labor, burnout, job satisfaction, job stress, job involvement and emotional intelligence of the study samples collected from questionnaires will be analyzed by using descriptive statistics, variance analyses, and SEM techniques in order to understand more the associations among study variables. Results of this study are expected to work as references to improve job satisfaction and decrease the level of burnout of nurses.
Study Design
Outcome Measures
Primary Outcome Measures
Eligibility Criteria
Criteria
Inclusion Criteria:
- licensed nurses in the hospitals
Exclusion Criteria:
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part-time nurses
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nurses who work under a year in the hospitals
Contacts and Locations
Locations
| Site | City | State | Country | Postal Code | |
|---|---|---|---|---|---|
| 1 | Tzu Chi University | Hualien | Taiwan |
Sponsors and Collaborators
- Taipei Medical University WanFang Hospital
Investigators
- Principal Investigator: Cheng-I Chu, Tzu Chi University
Study Documents (Full-Text)
None provided.More Information
Publications
None provided.- 100001