Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of MMR Vaccination
Study Details
Study Description
Brief Summary
Our objective is to determine the effectiveness of varied outreach methods (e.g. automated reminder calls/text messages with or without personalized calls/texts) to children age 12-14 months or 4 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the MMR vaccination.
| Condition or Disease | Intervention/Treatment | Phase |
|---|---|---|
|
N/A |
Study Design
Arms and Interventions
| Arm | Intervention/Treatment |
|---|---|
| Experimental: Arm 1
|
Other: 1 automated message
Parents of eligible patients will receive 1 HIPAA compliant automated call or text reminder (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
Other: No personal contact attempt
No personal contact attempts will be made.
|
| Experimental: Arm 2
|
Other: 2 automated messages
Parents of eligible patients will receive 2 HIPAA compliant automated call or text reminders (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
Other: No personal contact attempt
No personal contact attempts will be made.
|
| Experimental: Arm 3
|
Other: 1 automated message
Parents of eligible patients will receive 1 HIPAA compliant automated call or text reminder (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
Other: 1 personal contact attempt
Parents of eligible patients will receive a text from a medical assistant informing them that their child is due for a check up. This will be followed by personal call from the medical assistant to assist the parent with scheduling an appointment.
|
| Experimental: Arm 4
|
Other: 2 automated messages
Parents of eligible patients will receive 2 HIPAA compliant automated call or text reminders (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
Other: 1 personal contact attempt
Parents of eligible patients will receive a text from a medical assistant informing them that their child is due for a check up. This will be followed by personal call from the medical assistant to assist the parent with scheduling an appointment.
|
Outcome Measures
Primary Outcome Measures
- Receipt of MMR vaccination [By 15 months of age (for children who are 12-14 months old), or within 3 months of receiving intervention (for children age 4 years old)]
MMR administered to child (Yes or No) based on electronic health record documentation
Secondary Outcome Measures
- Appointment scheduled [Within 2 weeks of receiving intervention]
Appointment scheduled (Yes or No) based on electronic health record documentation
- Appointment completed [Within 8 weeks of receiving intervention]
Appointment completed (Yes or No) based on electronic health record documentation
Eligibility Criteria
Criteria
Inclusion Criteria:
-
Age: 12-14 months old OR 4 years old
-
Has not yet received first MMR (for 12-14 month olds) OR second MMR (for 4 year olds)
-
Has not had a well child check in past 365 days (for 4 year olds)
-
No appointment scheduled in the next 45 days
-
Parent preferred language = English or Spanish
Exclusion Criteria:
- Phone number not available in electronic medical record
Contacts and Locations
Locations
| Site | City | State | Country | Postal Code | |
|---|---|---|---|---|---|
| 1 | Cincinnati Children's Hospital Medical Center | Cincinnati | Ohio | United States | 45229-3039 |
Sponsors and Collaborators
- Children's Hospital Medical Center, Cincinnati
Investigators
- Study Director: William B Brinkman, MD, Cincinnati Children's
Study Documents (Full-Text)
None provided.More Information
Publications
None provided.- 2020-0769