Clincosm LogoSign in Get a demo

Socioeconomic Profile and Patient Satisfaction Assessment

Sponsor
Fortaleza University (Other)
Overall Status
Completed
CT.gov ID
NCT00690599
Collaborator
(none)
80
Enrollment
1
Location
2
Duration (Months)
39.9
Patients Per Site Per Month

Study Details

Study Description

Brief Summary

The aim of the study was to evaluate the socioeconomic patient's profile and their level of satisfaction in the general dental practice clinic. A cross-sectional quantitative study was accomplished with 80 patients assisted at the referred service. A solely-applied questionnaire was used regarding the following aspects: structure and environment, fear and anxiety, reliability, empathy and commitment, resolutivity and quality of the accomplished services. It was observed that the assisted patients' profile consisted predominantly of a female sample (71,2%), that completed the medium learning (31,2%) and/or that didn't finish the fundamental level (26,2%). Moreover 50% of them presented a family income of 1 to 2 minimum salaries and 41,2% were unemployed. As the quality of the rendered technical service, nearly 70% of the users considered it great, as well as the clinic's structure and environment. Regarding the satisfaction with to the received treatment, 76,2% of the interviewees gave the maximum score of 10 and 95% would recommend the attendance to others. It is concluded that the patients are satisfied with the clinical attendance accomplished by the students in the general practice dental clinic at UNIFOR, in what refers to its technical and functional quality.

Condition or Disease Intervention/Treatment Phase

    Study Design

    Study Type:
    Observational
    Anticipated Enrollment :
    80 participants
    Time Perspective:
    Retrospective
    Official Title:
    Socioeconomic Profile and Patient Satisfaction Assessment in an Academic Dental General Clinic
    Study Start Date :
    Apr 1, 2006
    Actual Primary Completion Date :
    May 1, 2006
    Actual Study Completion Date :
    Jun 1, 2006

    Outcome Measures

    Primary Outcome Measures

      Eligibility Criteria

      Criteria

      Ages Eligible for Study:
      18 Years to 70 Years
      Sexes Eligible for Study:
      All
      Accepts Healthy Volunteers:
      No
      Inclusion Criteria:

      • Patient registered in Academic of Information System (SIA),

      • Patient assisted in the general dental clinic,

      • To have 18 years or more or to be parents accompanied,

      • Agree with research participation.

      Exclusion Criteria:

      • To be urgency patient,

      • To be the first day of attendance at clinic.

      Contacts and Locations

      Locations

      Site City State Country Postal Code
      1 Fortaleza University Fortaleza Ceará Brazil 60811-341

      Sponsors and Collaborators

      • Fortaleza University

      Investigators

      • Principal Investigator: Solange K Saito, PhD, Fortaleza University

      Study Documents (Full-Text)

      None provided.

      More Information

      Additional Information:

      Publications

      None provided.
      Responsible Party:
      , ,
      ClinicalTrials.gov Identifier:
      NCT00690599
      Other Study ID Numbers:
      • 07-125
      First Posted:
      Jun 4, 2008
      Last Update Posted:
      Jun 4, 2008
      Last Verified:
      May 1, 2008
      Keywords provided by , ,
      Patient satisfaction
      Dentist-Patient relations
      Answering services

      Study Results

      No Results Posted as of Jun 4, 2008