Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views

• Sponsor: University of Aberdeen (Other)
• Overall Status: Recruiting
• CT.gov ID: NCT04765683
• Collaborator: (none)
• Enrollment: 260
• Location: 1
• Anticipated Duration (Months): 5
• Patients Per Site Per Month: 51.7

Study Details

Study Description

Brief Summary

This study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.

Condition or Disease	Intervention/Treatment	Phase
Surgery	Other: questionnaire

Detailed Description

As above - this study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.

Study Design

• Study Type: Observational
• Anticipated Enrollment: 260 participants
• Observational Model: Case-Only
• Time Perspective: Prospective
• Official Title: Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views
• Actual Study Start Date: Aug 20, 2021
• Anticipated Primary Completion Date: Nov 20, 2021
• Anticipated Study Completion Date: Jan 20, 2022

Arms and Interventions

Arm	Intervention/Treatment
Patients Attending surgical outpatients	Other: questionnaire; Survey of views on outpatient consultation format
Surgeons Running surgical outpatients	Other: questionnaire; Survey of views on outpatient consultation format

Outcome Measures

Primary Outcome Measures

1. appropriate type of surgical outcome [June 2021]

   What type of surgical outpatient consultation is appropriate for different clinical scenarios i.e. new patient, review patient, post-operative results, breaking bad news, cancer follow-up? This will be assessed by means of a Survey Monkey questionnaire sent out to surgeons in NHS Grampian / Highlands and Tayside and a different Survey Monkey questionnaire sent to patients attending surgical outpatients in NHS Grampian.

Secondary Outcome Measures

1. Are there any new surgical patients that can be seen or assessed by video or telephone consultation? Do remote consultations improve efficiency? [June 2021]

   Analysis of the results of patient and surgeons' questionnaires will be undertaken to establish whether there are any types of new surgical patients that need not be seen face to face prior to the day of operation. Analysis of results from patient and surgeons' surveys will be undertaken to establish which type of surgical consultation (video, telephone or remote) is most appropriate in different clinical circumstances and this will be fed back to surgical outpatient department to assess impact on outpatient administration.

Eligibility Criteria

Criteria

• Ages Eligible for Study: 16 Years and Older
• Sexes Eligible for Study: All
• Accepts Healthy Volunteers: No

Inclusion Criteria:

PATIENTS

Adults attending general surgical outpatients in Aberdeen Royal Infirmary during the study period presenting with:

• lumps and bumps

• hernias

• biliary problems

• jaundice

• abdominal pain/mass/weight loss

• gastro-oesophageal reflux

• dysphagia

• change in bowel habit

• anorectal problems

• thyroid nodules

• parathyroid disease

• adrenal masses

SURGEONS

Consultant General Surgeons in NHS Grampian / Tayside and Highlands

Exclusion Criteria:

PATIENTS

• lacking capacity

• without language skills to answer questionnaires or ability to understand questionnaires

• children < 16yrs (No upper age limit)

• patients presenting as emergencies

• patients unwilling to complete questionnaires.

SURGEONS

• trainee surgeons.

Contacts and Locations

Locations

	Site	City	State	Country	Postal Code
1	Aberdeen Royal Infirmary	Aberdeen		United Kingdom	AB25 2ZN

Sponsors and Collaborators

• University of Aberdeen

Investigators

None specified.

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.

• Responsible Party: Sebastian Aspinall, Consultant General Surgeon, Chief Investigator, University of Aberdeen
• ClinicalTrials.gov Identifier: NCT04765683
• Other Study ID Numbers: 287686
• First Posted: Feb 21, 2021
• Last Update Posted: Oct 6, 2021
• Last Verified: Sep 1, 2021

• Individual Participant Data (IPD) Sharing Statement: No
• Plan to Share IPD: No
• Studies a U.S. FDA-regulated Drug Product: No
• Studies a U.S. FDA-regulated Device Product: No
• Keywords provided by Sebastian Aspinall, Consultant General Surgeon, Chief Investigator, University of Aberdeen: outpatient consultation

Study Results

No Results Posted as of Oct 6, 2021