SERVe: Study for the Employment Retention of Veterans

Sponsor
Oregon Health and Science University (Other)
Overall Status
Completed
CT.gov ID
NCT03085953
Collaborator
Portland State University (Other), United States Department of Defense (U.S. Fed)
511
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2
70.2
7.3

Study Details

Study Description

Brief Summary

The Study for Employment Retention of Veterans (SERVe) is a randomized controlled trial, available exclusively to Oregon employers of veterans. It is designed to develop and scientifically evaluate Veteran-supportive supervisor training (VSST) that may enhance retention of veterans, with the goal of improving workplace culture and general well-being to our service members. The intervention, applied to workplace supervisors, will be measured by experience of veterans, assessing workplace experiences, health, well-being, as well as employees' spouse/partners' family experiences, health and well-being, and workplace outcomes.

Condition or Disease Intervention/Treatment Phase
  • Behavioral: Veteran Supportive Supervisor Training
  • Other: Waitlist Control
N/A

Detailed Description

The overall goal of the Study for Employment Retention of Veterans (SERVe) study is to improve health and well-being of current and former service members employed in participating Oregon organizations. The SERVe Study seeks to do this by training supervisors to support veteran employees by focusing on a reduction in work-life stress while increasing supportive supervisor behavior.

The SERVe Study proposes that supervisor supportiveness can influence workplace experience, health, and well-being of service members, as well as of their families.

The investigators of the SERVe Study expect positive results for study participants, including reduced stress and increased social support, reduction in negative workplace experiences, and improvement in family well-being outcomes. Longer term, these effects are expected to create a more supportive work environment, which has positive effects on safety, health, well-being, family, and organizational outcomes.

Veteran participants are measured at baseline, three months, and nine months. Veteran spouses are invited to participate as well. Married and cohabitating veterans and their partners are invited to participate in the Daily Family Study (DFS), a 32-day daily diary survey after baseline and at six months.

Study Design

Study Type:
Interventional
Actual Enrollment :
511 participants
Allocation:
Randomized
Intervention Model:
Parallel Assignment
Masking:
Double (Participant, Investigator)
Primary Purpose:
Other
Official Title:
Study for the Employment Retention of Veterans
Study Start Date :
Apr 1, 2013
Actual Primary Completion Date :
Jun 1, 2016
Actual Study Completion Date :
Feb 7, 2019

Arms and Interventions

Arm Intervention/Treatment
Experimental: Experimental: Supervisor Intervention

Supervisors in the intervention group will go through the Veteran Supervisor Supportiveness Training.

Behavioral: Veteran Supportive Supervisor Training
The family supportive supervisor behavior (FSSB) training intervention developed by Hammer and colleagues (2011) will be used as the basis for the development of the VSST intervention in the present study. In addition, we will draw on critical elements of training provided by the Employer Support of the Guard and Reserve (ESGR), information about potential mental and physical health effects of being in combat, and information to help reduce the stigma associated with returning veterans; in other words, "de-clinicalizing" their symptoms. Furthermore, this intervention study falls under the more general rubric of soldier resilience, but more specifically addresses both veteran and family resilience upon return from combat. The details of the training content will be researched and developed during the funded project period.

Other: Waitlist Control Group

Supervisors will receive intervention following all measurement points, to serve as a waitlist control comparison group

Other: Waitlist Control
Control group will receive training following all measurements points to serve as a comparison group

Outcome Measures

Primary Outcome Measures

  1. Change in Veteran Supportive Supervisor Behavior as measured by Perry et al.'s (2017) scale [3 month and 9 months after Baseline assessment]

    VSSB as measured by Perry et al.'s (2017) scale, as impacted by the Veteran Supportive Supervisor Training

Secondary Outcome Measures

  1. Change in Work-Family Conflict as assessed by Matthews et al.'s (2010) Work-Family Conflict Scale [3 and 9 months after baseline assessment]

    as assessed by Matthews et al.'s (2010) Work-Family Conflict Scale

Eligibility Criteria

Criteria

Ages Eligible for Study:
18 Years to 65 Years
Sexes Eligible for Study:
All
Accepts Healthy Volunteers:
Yes
Inclusion Criteria:
  • Must have served in the United States Armed Forces since September, 2001

  • Must work at least 20 hours per week at a participating organization

Exclusion Criteria:

Contacts and Locations

Locations

Site City State Country Postal Code
1 Oregon Health & Science University Portland Oregon United States 97239

Sponsors and Collaborators

  • Oregon Health and Science University
  • Portland State University
  • United States Department of Defense

Investigators

  • Principal Investigator: Leslie Hammer, PhD, Oregon Health and Science University

Study Documents (Full-Text)

None provided.

More Information

Publications

None provided.
Responsible Party:
Leslie Hammer, Professor, Oregon Health and Science University
ClinicalTrials.gov Identifier:
NCT03085953
Other Study ID Numbers:
  • W81XWH-13-2-0020
First Posted:
Mar 21, 2017
Last Update Posted:
Jul 23, 2019
Last Verified:
Jul 1, 2019
Individual Participant Data (IPD) Sharing Statement:
No
Plan to Share IPD:
No
Keywords provided by Leslie Hammer, Professor, Oregon Health and Science University

Study Results

No Results Posted as of Jul 23, 2019